Head Mixologist

About the Role

Join Qasr Al Sarab Desert Resort by Anantara, a distinguished part of Anantara Hotels & Resorts, a global luxury brand established in Thailand in 2001. This role is embedded in a culture of authentic hospitality inspired by Thai traditions, emphasizing warmth, freedom, and harmony. The resort is located in Abu Dhabi, UAE, offering an inspiring and luxe working environment.

Primary Responsibilities

• Oversee all beverage operations ensuring compliance with food & beverage policies, standards, and procedures through effective training, supervision, and practical management.
• Implement beverage policies consistently across the property while complying with relevant beverage laws.
• Maintain comprehensive beverage control including inventory management, portion control, cost controls, and sales analysis to optimize operational efficiency.
• Monitor adherence to beverage control policies, attend relevant pre- and post-event meetings to meet group requirements.
• Support financial management by understanding budgets, payroll, and operating reports to manage departmental expenses and achieve budget targets.
• Ensure strict food handling and sanitation standards are met and manage inventory in line with budget and business demands.
• Contribute to menu development and promotional activities as necessary.
• Lead, train, and supervise the beverage team ensuring staffing meets guest service and operational objectives while maintaining clear communication of expectations and event information.
• Champion exceptional customer service by engaging with guests to gather feedback, resolving complaints, empowering staff for high service standards, and continuously improving service quality.

Additional Information

The role demands a leadership approach focused on excellence in beverage management and guest satisfaction to uphold Anantara's renowned hospitality standards. Active participation in departmental meetings and regular review of guest feedback is essential for maintaining and enhancing service performance.