Group Travel Consultant

About the Role

This position is designed for someone who can handle sophisticated travel systems, coordinate large international group movements, and turn complex logistics into polished, high-end travel experiences. The role sits at the core of destination wedding travel and group booking operations, combining technical accuracy with a luxury service mindset.

Wedded Wonderland works with couples, celebration planners, premium venues, and travel partners across more than 50 countries. The business supports destination weddings, multi-day celebrations, and luxury group travel experiences around the world.

Key Responsibilities

• Oversee the complete workflow for complex international group bookings, from the first quote through final post-trip reconciliation.
• Use Global Distribution Systems to create master PNRs, manage complicated flight routing, arrange group air inventory, and ticket bookings in line with airline rules and procedures.
• Research and negotiate the best possible group pricing with airlines, luxury hotels, ground transport providers, and local partners, while reducing client exposure to attrition and cancellation risks.
• Serve as the main point of contact for couples, guests, and planners, responding quickly to changes, cancellations, and urgent travel issues.
• Create and maintain accurate guest movement plans, transport manifests, and tailored digital itineraries, keeping data fully consistent across internal systems and CRM platforms.
• Coordinate closely with venues, tourism boards, premium hotel groups, and global hospitality brands to keep operations smooth and improve the guest experience on site.
• Maintain detailed booking records, monitor supplier deposits, track payment schedules, and prepare clear financial documentation after each event.

What We’re Looking For

• 3 to 5 years of proven experience as a Group Travel Consultant in a fast-paced travel, hospitality, or events environment, managing both air and land logistics.
• Strong working knowledge of a major GDS such as Amadeus, Sabre, or Galileo for group ticketing, fare building, and queue handling.
• Solid understanding of group contract terms, including attrition clauses, release dates, and financial liabilities.
• Strong organisational ability with the capacity to manage several large manifests and changing deadlines at the same time without losing precision.
• Excellent written and verbal communication skills, with the ability to switch between technical airline language and warm, client-friendly updates.
• A calm, solution-focused approach under pressure, with the ability to meet tight turnaround times and handle global travel disruptions professionally.
• Genuine interest in luxury travel, international hospitality trends, and delivering premium service for meaningful celebrations.

Why Join Us

• Use your travel systems and logistics expertise on high-profile luxury destinations and premium hospitality brands.
• Work with international partners, including global industry leaders, tourism boards, and airlines.
• Contribute to complex multi-day experiences and events where your operational precision has a visible impact.
• Join a fast-moving, collaborative team that values efficiency, technical skill, and premium delivery.