Group Product Manager - Fulfillment

About the Role

Nykaa is a major Indian beauty and lifestyle platform that serves millions of customers through technology-driven innovation across Beauty, Fashion, and Quick Commerce. As the company scales, strengthening supply chain and fulfillment capabilities is essential to delivering a strong customer experience.

This leadership position is for a Group Product Manager focused on Fulfillment. The role will shape the vision, strategy, and delivery for Nykaa’s fulfillment product ecosystem, with ownership across warehousing, logistics, order fulfillment, and supply chain planning for the company’s growing omnichannel and quick commerce operations.

The role calls for strong product judgment, deep supply chain knowledge, excellent stakeholder handling, and the ability to drive company-wide initiatives with business and technology leaders.

Product Strategy and Ownership

• Create and drive the long-term product vision, roadmap, and strategy for Nykaa’s fulfillment ecosystem.
• Design scalable platforms spanning warehousing, order management, inventory, logistics, returns, and supply chain planning.
• Improve operational efficiency and customer promise by increasing automation and streamlining fulfillment workflows.
• Find ways to apply AI/ML, automation, and data-led decision-making across supply chain operations.

Supply Chain and Fulfillment Excellence

• Work with supply chain, operations, logistics, planning, and category teams to resolve complex business challenges.
• Develop products that enhance warehouse productivity, inventory accuracy, fulfillment speed, and last-mile execution.
• Lead initiatives related to demand planning, supply planning, and quick commerce fulfillment.
• Track product success through metrics such as fulfillment SLA, inventory health, warehouse productivity, logistics cost, order cycle time, and customer delivery experience.

Leadership and Execution

• Manage and mentor a team of Product Managers, guiding strategy, prioritization, execution, and career growth.
• Encourage a team culture centered on ownership, experimentation, and customer-first thinking.
• Collaborate closely with engineering, design, data science, operations, finance, and business teams to deliver products at scale.
• Run product planning, roadmap reviews, and execution across several parallel initiatives.

Executive Stakeholder Management

• Partner with senior leadership and CXOs to shape strategic programs and long-term product investments.
• Lead executive presentations, management reviews, and product governance discussions.
• Explain product direction, business outcomes, and investment priorities to leadership with clarity and influence.
• Bring business, operations, and technology stakeholders together to execute major transformation initiatives.

Experience and Qualifications

The preferred background includes 10+ years of overall product management experience, including at least 5+ years building supply chain or fulfillment products. Strong domain experience is expected in one or more of the following areas: warehousing and WMS, ecommerce logistics and transportation, order fulfillment and OMS, demand and supply planning, inventory management, or quick commerce supply chain.

Experience leading large-scale platform products in ecommerce, retail, logistics, supply chain, or consumer technology companies is valuable. The role also requires at least 3+ years of people management experience, including performance management, coaching, career development, and performance conversations.

Hands-on experience working with CXOs and senior leaders is important, along with strong executive communication skills for strategy discussions, business cases, and roadmap reviews. Candidates should be able to combine strategic thinking with strong execution in a fast-moving environment.

A strong analytical approach is needed, along with experience using data to guide product decisions. Familiarity with Agile product development is expected, as well as the ability to define product metrics, measure business impact, and prioritize investments using quantitative insights.

Education

A bachelor’s degree in Engineering or a related field is required. An MBA or MS in Supply Chain Management is preferred.

Why Nykaa

• Build products that support one of India’s largest and fastest-growing e-commerce supply chains.
• Tackle complex fulfillment and logistics challenges at large scale across ecommerce and quick commerce.
• Collaborate with strong business and technology teams to create measurable impact.
• Work in an innovation-driven culture that values ownership, customer obsession, and continuous learning.

Additional Information

This is a full-time, onsite role based in Gurugram, Haryana, India.