Graphic Design Specialist

Role overview

This opening is for a Graphic Design Specialist in Boston, MA, with work performed onsite. The position is focused on creating visual communications and digital interface designs that support a bank’s mission, reinforce its public image, and protect brand identity. You will work with stakeholders, IT, UX/Design, Digital Strategy, and Communications teams to deliver modern, effective solutions. The role also includes using AI-enabled creative tools in a responsible way to improve speed, quality, and ideation while staying aligned with brand and ethical standards.

Key responsibilities

• Work with project teams to understand business needs and design objectives.
• Develop user-focused visual solutions for moderately complex design and interface problems using current industry practices.
• Guide design work from initial concept through final production, making use of AI-supported ideation, layout exploration, image generation, and workflow automation when appropriate.
• Deliver final creative assets in partnership with UX and design colleagues.
• Review business requirements with team support and translate them into design recommendations.
• Create sketches, wireframes, storyboards, charts, graphics, data visualizations, and interactive layouts, using AI tools where they add value.
• Coordinate with UX/Design, Digital Strategy, IT, and Communications teams to identify digital updates and enhancements.
• Keep up with design research, market trends, and new developments in AI-assisted creative workflows.
• Take part in user research activities and, where consistent with bank standards, use AI-powered synthesis tools to surface patterns and insights.
• Demonstrate dependable teamwork, strong collaboration, and a customer-service mindset.
• Use AI tools to support early-stage data visualization concepts and automated formatting.
• Find and use original or stock imagery, and when suitable, responsibly apply AI image generation to support concept development and iteration.
• Protect and promote brand guidelines, including ethical, transparent, and responsible AI use in creative production.

Qualifications

• Bachelor’s degree, or equivalent experience, in graphic design, visual studies, or a related discipline.
• 3 to 5 years of relevant experience.
• Ability to contribute effectively in multidisciplinary team settings.
• Strong creativity and problem-solving ability.
• Excellent planning, prioritization, and organization skills.
• Advanced design, typography, and production capabilities with strong attention to detail.
• Clear and concise communication of design decisions.
• Understanding of user-centered design principles.
• Proficiency with Adobe Creative Cloud and modern design software.
• Working knowledge of HTML and CSS.
• Exposure to digital photo and video production is an advantage.
• Strong interpersonal skills and a service-oriented approach.
• Experience using AI-assisted design tools such as generative imagery, layout suggestions, and automated pattern libraries.
• Ability to assess AI-generated output for accuracy, accessibility, ethical use, and brand fit.
• Awareness of changing AI capabilities and willingness to incorporate them appropriately into design workflows.

Additional information

Only W2 candidates will be considered. Salary may vary depending on experience, qualifications, and the local market, and some roles may include bonuses or other incentives. Any offer of employment will only be made after a phone conversation, followed by further discussion of the role and the hiring process.

About the employer

The hiring organization is a global provider of offshore, onshore, and nearshore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services for Fortune 1000 companies. It operates across the Americas, Europe, Africa, and Asia, serving clients in financial services, manufacturing, telecommunications, chemical services, technology, the public sector, and utilities. The company is recognized as a CMM Level 5 IT consulting firm with a global footprint.