Geospatial Analyst at MTN Ghana

Overview

MTN Ghana is seeking a skilled Geospatial Analyst responsible for utilizing advanced geospatial techniques and location intelligence for addressing business challenges and delivering data-driven insights. This position is based in Accra and offers a full-time employment opportunity in the telecommunications sector.

Job Context

• Operating within an evolving digital telecommunications landscape and varied business models.
• Functioning in a multi-regulated environment with growing demand for data-driven customer experiences.
• Adapting to competition from both traditional and new market players amid increasing price wars.
• Shifting focus from market share to deeper customer engagement and loyalty.

Key Responsibilities

• Research and experiment with emerging geospatial methods and tools to enhance applications across business units.
• Administer and maintain ArcGIS Online Portal and Enterprise ArcGIS Server platforms.
• Create customized GIS web maps and applications to visualize and report data insights.
• Build and maintain geodatabases and new spatial datasets for company use.
• Conduct spatial analyses to support network planning, prioritization, and data mining activities.
• Deliver training programs on GIS applications to internal teams.
• Identify and define user requirements across departments including Network, Customer Care, and Commercial teams, ensuring best practice implementation.
• Collaborate with customer analytics teams by providing data mining, reporting, and market research support.
• Assist research projects through online survey design and analysis.

Qualifications and Experience

• A bachelor's degree in geospatial-related disciplines such as Geography, Urban Planning, Statistics, Applied Mathematics, Computer Science, or equivalent.
• At least 3 years of practical experience in geospatial analysis.
• Professional certificates in ArcGIS application development, enterprise server management, Power BI for data analysis, and network performance analytics.

Professional Competencies

• Strong grasp of marketing concepts and consumer marketing principles.
• Commercial and financial acumen with experience in loyalty and retention management.
• Management skills covering project, vendor, and stakeholder engagement.
• Familiarity with marketing and digital marketing strategies.
• Knowledge of Agile principles and methodologies.
• Expertise with map information and Insightful Miner tools.
• Proficiency in Microsoft Office suite and business planning techniques.

Technical Skills

• Proficient use of GIS software such as ArcGIS, SPSS, Microsoft Access, Excel, and PowerPoint.
• Experience working with BI dashboards, SQL data management, data mining, and research methodologies.
• Understanding of enterprise data warehouse systems.

Personal Skills and Attributes

• Self-management and teamwork abilities with conflict resolution skills.
• Driven and innovative mindset with initiative and consistent personal development.
• Strong interpersonal qualities including leadership, customer focus, collaboration, and coaching.
• Demonstrates trustworthiness, integrity, and ethical conduct.
• Focus on priority setting, knowledge sharing, and effective communication.
• Analytical thinking, global perspective, and problem-solving capabilities.

Location

Accra, Ghana

Application Details

Interested candidates should submit their CVs by April 10, 2026, via email to the recruitment contact provided by MTN Ghana. This listing may no longer be current.