General Porter / Security Officer

Job Overview

The Portering department at Northumbria Specialist Emergency Care Hospital, managed by NHFM under Northumbria Healthcare NHS Foundation Trust, delivers essential services including patient and staff safety, high-quality customer service, and strict adherence to patient confidentiality policies.

Key Duties and Responsibilities

• Transporting patients using wheelchairs, trolleys, or beds to various locations within the hospital.
• Collecting and delivering items such as linen, refuse, clinical waste, food trolleys, medical stores, beds, bedding, furniture, equipment, and records to designated sites.
• Sorting incoming mail and processing external mail through franking as necessary.
• Safely handling medical gas cylinders following health and safety regulations.
• Removing refuse daily from bins positioned outside hospital entrances.
• Maintaining cleanliness of external areas at hospital entrances every day.
• Transferring deceased patients to the mortuary respectfully.
• Assisting in directing patients and visitors throughout hospital premises.
• Operating within a 12-hour shift system on a multi-week rota that includes night shifts.

Additional Information

This role requires a Disclosure and Barring Service (DBS) check. The organization reserves the right to close the vacancy once sufficient suitable applications have been received. NHFM, a subsidiary of Northumbria Healthcare NHS Foundation Trust, manages multiple hospital facilities and community sites across a wide geographic area, providing vital estate and facilities management services.

Contact Information

For further inquiries or informal visits, please contact:

Name: Karen Horan
Head Porter
Email: Karen.horan@northumbria-healthcare.nhs.uk
Phone: 0191 6072168

Application Notes

Applicants should thoroughly read the guidance notes prior to applying to ensure comprehensive understanding of the role and organization.