General Manager – Egyptian Theatre

Overview

The General Manager will oversee all aspects of managing the Egyptian Theatre, a historic venue in Hollywood, Los Angeles. Responsibilities include operational management, marketing, staffing, financial oversight, event coordination, and preserving the theater’s legacy.

Key Duties and Responsibilities

• Manage day-to-day theatre operations such as opening/closing procedures, cash management, and inventory control.
• Promote a culture of exceptional customer service by resolving guest issues related to service, screenings, or facility experience.
• Operate and administer all aspects of the POS system, proposing system enhancements with executive approval.
• Coordinate marketing materials under direction from client and corporate teams.
• Optimize floor operations through effective resource allocation and proactive problem-solving.
• Prepare and submit detailed operational reports punctually.
• Lead human resources efforts including recruitment, training, scheduling, coaching, disciplinary action, and performance evaluations.
• Manage costs by ordering products in line with demand and reducing spoilage.
• Maintain product quality and accurate inventory levels.
• Ensure high standards for on-screen presentations and safe, sanitary, compliant facility operations.
• Respond promptly to client and corporate communications and manage requests professionally.
• Oversee project delegation and follow through on completion ensuring corporate and client standards are met.
• Coordinate screenings, red carpet events, receptions including staffing, logistics, security, catering and compliance with city regulations.
• Handle event calendar management and ticketing system setup as needed.
• Maintain professionalism especially when interacting with VIP guests during events.
• Supervise all event staff roles ensuring smooth execution and quick resolution of any issues.
• Review and report event performance outcomes to the client and corporate office.

Qualifications and Requirements

• Minimum of 6 years’ experience in customer service and at least 5 years managing in a theatrical or event-related environment.
• Strong organizational, planning, and time management capabilities.
• Proficient with MS Office suite.
• Excellent communication skills paired with effective leadership and teamwork abilities.
• Must have reliable transportation and flexibility to work nights, weekends, and holidays.
• Capable of physically carrying up to 50 pounds and standing/walking for extended periods.

Compensation

The salary range for this position is $95,000 to $105,000 per year.