General Manager & Country Head - Singapore

About the Company

EFICYENT is a regulated fintech platform focused on making international payments simpler and faster. The company supports banks, money transfer operators, payment aggregators, and other businesses with payout capabilities across 100+ countries and local currencies. Its offering includes a single-API integration, compliance-oriented infrastructure, swift cross-border transfers, and scalable white-label solutions.

Role Overview

EFICYENT is hiring a senior, commercially minded, and entrepreneurial General Manager & Country Head for Singapore to steer the local business and shape its next growth phase. This leadership position covers the full Singapore operation, including business growth, regulatory stewardship, and strategic execution for the regulated payments business.

The person in this role will act as the company’s representative with clients, banks, regulators, financial institutions, and other industry stakeholders while making sure the business operates in line with all applicable regulatory obligations. The role calls for deep expertise in cross-border payments, strong commercial judgment, and hands-on experience leading regulated payments operations.

Key Responsibilities

• Take ownership of the Singapore business across commercial, operational, and regulatory functions.
• Build and deliver the Singapore growth plan, business strategy, and revenue targets.
• Generate new business by building partnerships with banks, financial institutions, payment service providers, fintech companies, remittance firms, and other strategic partners.
• Represent the company in front of regulators, auditors, banking partners, industry bodies, and key stakeholders.
• Act as the main management contact for the Singapore business and manage effective engagement with the Monetary Authority of Singapore on licensing, supervision, and regulatory matters.
• Keep the Singapore entity fully aligned with MAS rules, licence terms, AML/CFT obligations, sanctions requirements, regulatory reporting duties, and internal governance standards.
• Review and strengthen the local compliance setup, risk framework, and operational controls.
• Lead, coach, and grow local teams in compliance, operations, customer service, finance, and business development.
• Promote a workplace culture built on accountability, integrity, compliance, and strong commercial performance.
• Collaborate with group leadership and regional teams to execute strategic priorities and unlock regional opportunities.
• Maintain strong working relationships with banking partners, payment networks, correspondents, and financial institution clients.
• Track regulatory updates and industry developments and ensure changes are implemented appropriately across the business.
• Contribute to broader regional expansion efforts.

Requirements

• At least 12 years of experience in payments, remittance, or foreign exchange environments.
• Strong background in cross-border payments and partnerships with financial institutions.
• Proven success leading regulated financial services businesses.
• Experience running a regulated MSO, remittance business, payment institution, major payment institution, exchange house, or money services business.
• Hands-on exposure to regulators, auditors, banking partners, and compliance teams.
• Solid understanding of Singapore’s payments regulatory landscape, including the Payment Services Act and MAS expectations.
• Must meet MAS fit-and-proper standards.
• Experience managing AML/CFT, sanctions compliance, transaction monitoring, customer due diligence, governance, and regulatory reporting processes.
• Demonstrated sales and business development results with measurable commercial outcomes.
• Ability to create and close partnerships with banks, financial institutions, fintechs, and payment companies.
• Experience leading cross-functional teams across compliance, operations, finance, customer service, and business development.
• Strong capability in stakeholder management, negotiation, and executive-level presentations.
• Ability to work independently and deliver strategic and commercial results with minimal supervision.
• An established network in Singapore’s payments and financial services ecosystem is a strong advantage.
• Must have legal permission to work in Singapore.

Preferred Profile

• Experience managing a licensed Major Payment Institution or another MAS-regulated payment services business.
• Professional certifications such as CAMS, ICA Advanced Certificate, ICA Diploma, ACAMS, AML, Compliance, or Risk Management.
• Background in launching, scaling, or running a country operation or regional business unit.
• Experience with correspondent banking relationships and international payment networks.
• Exposure to approved representative, key appointment holder, or senior management roles in a regulated financial institution.
• Regional experience across Asia-Pacific payment corridors would be beneficial.

Important Notice for Candidates

Be cautious of recruitment scams. Official communication will only be sent from verified company email addresses, so please confirm the authenticity of any message before responding.

Only Singapore citizens or permanent residents will be considered for this position. Relocation support and visa sponsorship are not available.