Full Time Retail Assistant at Repco in Queenstown, New Zealand

About the Role

Repco is a leading brand in the automotive aftermarket parts sector across Australia and New Zealand, renowned for quality, expertise, and customer knowledge. We value our employees and emphasize a workplace that is inclusive, rewarding, and dedicated to safety and continuous growth.

As a Retail Assistant, your primary goal is to ensure each customer enjoys a positive experience from the moment they enter the store. Your responsibilities will include guiding customers through our products, helping them select the right items, upselling where appropriate, and efficiently handling sales transactions.

Key Duties

• Prioritize safety for yourself, teammates, and customers at all times.
• Deliver genuine customer service, creating memorable interactions.
• Utilize strong customer service skills to support successful sales outcomes.
• Maintain showroom appearance and uphold merchandising standards.
• Manage stock duties including receiving, dispatching, and storing inventory.
• Participate actively in a collaborative team culture and contribute positively as a Repco team member.

Note that the role involves physical activities such as lifting, bending, and climbing.

Required Skills and Experience

This position is highly customer service oriented, requiring a natural affinity for people and enthusiasm for customer interaction. Previous experience in retail or customer service is advantageous. Training on product knowledge will be provided, but an interest in automotive parts is beneficial. Candidates must be confident working in a sales environment and adept at managing diverse customer interactions. Strong communication skills and a professional phone manner are essential, complemented by a team-oriented and proactive approach.

Working Hours

• Two available shifts:
• Tuesday to Friday 8:00 AM - 5:30 PM and Saturday 9:00 AM - 5:00 PM (43.5 hours per week).
• Friday 8:00 AM - 5:00 PM, Saturday-Sunday 9:00 AM - 5:00 PM, Monday-Tuesday 8:30 AM - 5:00 PM (40.5 hours per week).

Benefits and Team Culture

• Participation in recognition programs and team incentives based on performance.
• An inclusive and supportive team environment.
• Access to ongoing training and career development opportunities to help you achieve your potential.
• Support for working parents, including parental leave top-up allowances.
• Paid leave for volunteering to contribute to community or charitable activities.
• Being part of a dynamic, global company aiming to lead the automotive aftermarket industry.

Company Overview

GPC Asia Pacific is a major supplier in the industrial and automotive aftermarket parts sector across Australia, New Zealand, and Southeast Asia. Representing popular brands such as Repco, NAPA, McLeod Accessories, and Motion Industries, GPC supports over 8,000 employees in Asia Pacific and more than 60,000 globally. Our business philosophy centers on empowering people and fostering ongoing movement forward.

Diversity and Inclusion

GPC maintains a hiring and employment policy free from discrimination based on sex, race, creed, color, religion, marital status, national origin, citizenship, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military or veteran status, or any other protected characteristic. Employment decisions are guided by individual ability, achievement, experience, conduct, and legitimate business needs.