Front Office Receptionist

About the Employer

This role sits within a global hospitality group known for putting people first, encouraging individuality, and supporting continuous learning and career growth. The workplace culture values diversity, inclusion, and the idea that work should feel meaningful while giving you room to develop professionally.

Employees are offered access to worldwide discounted hotel rates, learning opportunities through internal academies, and the chance to build a career across properties and regions. The organization also supports community-minded initiatives, including corporate social responsibility activities such as Planet 21.

Role Overview

The company is looking for a polished, well-organized Front Office Receptionist to work in Abu Dhabi, United Arab Emirates. You will be the first person visitors, clients, and employees meet, so you will help create a professional, welcoming, and efficient front desk experience.

Key Duties

• Welcome guests and visitors in a courteous, professional manner and guide them appropriately.
• Handle incoming calls, emails, and other communications in both Russian and English.
• Arrange appointments and keep executive and meeting-room calendars up to date.
• Carry out routine administrative work such as data entry, document filing, and preparing paperwork.
• Support travel booking needs and prepare expense reports when required.
• Receive, sort, and dispatch incoming and outgoing mail and courier items.
• Keep the reception area tidy, presentable, and well organized.
• Assist with general office coordination to help daily operations run smoothly.
• Work with different teams to improve overall efficiency across the organization.
• Follow security procedures and maintain accurate visitor records.

Required Profile

• Strong command of English and Russian, with both written and spoken fluency.
• Excellent interpersonal and communication abilities.
• Comfort using Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook.
• Good planning, organization, and multitasking skills.
• A professional, friendly, and customer-focused approach.
• Prior experience in reception or a comparable front office position.
• Exposure to a multicultural workplace is preferred.
• Discretion when dealing with confidential or sensitive information.
• Ability to stay flexible, manage shifting priorities, and work well under pressure.
• Careful attention to detail and the capability to work both independently and collaboratively.

Education and Eligibility

A high school diploma or an equivalent qualification is required. A bachelor’s degree in Hospitality, Business Administration, or a related discipline is preferred. Candidates with knowledge of hospitality industry practices will have an added advantage. Additional languages are a plus.

Workplace Culture

The position is based at Rixos Premium Saadiyat Island, a luxury resort set on Saadiyat Island’s beachfront with views of the Arabian Gulf. The environment is described as warm, energetic, and professionally fulfilling, with a strong focus on heartfelt guest service and meaningful teamwork.

Team members are encouraged to engage thoughtfully with both guests and colleagues, and to contribute to a service culture built around enthusiasm, excellence, and care.

Additional Benefits

• Discounted hotel rates through an employee benefit card across the Accor network worldwide.
• Access to learning and development programs through the company’s academies.
• Opportunities to grow within the property and potentially across the global organization.
• Participation in corporate social responsibility initiatives.