wagamama

Front of House Team Member

wagamama

Ipswich, England, United Kingdom · Full Time

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Experience
Any
Salary
Openings
1
Posted
1 hour ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

About the Role

Join us as a front of house team member where food is at the heart of everything we do. Our environment is fast-paced, energetic, and focused on delivering outstanding guest experiences. We believe in warm welcomes, authentic conversations, and a team that works seamlessly together.

From greeting guests to clearing the last bowl, you’ll play a key role in bringing the restaurant to life every shift.

Key Responsibilities and Traits

  • Greet and attend to guests with genuine care, creating a welcoming atmosphere.
  • Engage with customers by discussing menu items and confidently offering sincere recommendations.
  • Maintain service flow efficiently in a lively, fast-moving setting.
  • Stay calm and proactive under busy conditions, anticipating needs ahead of time.
  • Pay close attention to details, ensuring high-quality service delivery.
  • Bring positive energy and actively contribute to the team spirit.

Benefits and Perks

  • Receive biweekly salary payments plus share in tips (distributed fully among team members)
  • Enjoy flexible working hours tailored to accommodate your lifestyle.
  • Access up to 30% of your earnings before payday via an early wage access program.
  • Complimentary meals during shifts with the option to choose anything on the menu and 50% discount off-shift.
  • Industry-leading family-friendly policies including 26 weeks full pay and 13 weeks half pay for new parents.
  • Uniforms designed by Pangaia, tailored for personalization.
  • Early tasting opportunities of new menu items before public release.
  • Participation in social events, perks, career growth opportunities, pension schemes, holidays, training programs, employee discounts, cycle-to-work schemes, discounted gym memberships, and long service awards.

Additional Information

Please note, after applying you will receive an interactive assessment via email which must be completed within three days.

We proudly operate as a disability confident employer, ensuring inclusivity for all candidates.

Tip Policy: All tips collected go entirely to our team members. Tip amounts vary by restaurant and are given entirely at guests' discretion; they are not regarded as wages nor guaranteed by the company.

Work styles they’re looking for

Time Management Teamwork Multitasking Attention to Detail Communication Skills Stress Management Customer Focus Calm under pressure Proactive Positive Attitude Team orientation

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