Front of House Team Member - Birmingham

About Zizzi Restaurants

Founded in 1999, Zizzi Restaurants has grown with a passion for serving authentic Italian cuisine, featuring lively pizza and fresh pasta made our way. Renowned for creating memorable dining experiences, we pride ourselves on vibrant food and a welcoming atmosphere.

Role Overview

We're looking for Front of House Team Members (Waiters) who bring true hospitality without relying on scripts. You will set the tone for guests from greeting them to optimizing table service, ensuring a friendly and efficient experience. The environment is fast-paced, collaborative, and hands-on.

Key Responsibilities

• Become an expert on our menu, confidently suggesting dishes, drinks, and desserts.
• Manage your assigned tables independently, coordinating with kitchen and bar teams to serve food and beverages attentively.
• Personalize guest experiences by noticing details and adding thoughtful touches, such as surprise treats on special occasions.
• Embody our core values, strive for continual improvement, and assist teammates during busy periods.

Benefits

• Complimentary meals during shifts and 50% discount when off-duty.
• Immediate access to earned wages via Stream platform.
• Flexible scheduling paired with a guaranteed minimum-hours contract, accommodating personal commitments.
• Round-the-clock Virtual GP and Employee Assistance Program support.
• Discount offers on travel, cinema tickets, and top retail brands.
• Opportunities for career progression from Team Member roles through to Management positions.

Candidate Profile

• A vibrant and positive attitude suited to a dynamic, high-energy work setting.
• Dependability with availability during evenings, weekends, and peak holiday periods.
• Outgoing personality with confident communication skills that showcase individuality.

Why You'll Fit In

We celebrate individuality and encourage you to be your genuine self from your very first day—whether that means sporting bold tattoos, sharing a laugh, or embracing your unique quirks. Our recognition as a Times Top 500 Employer and inclusion in the UK FT’s Best Employers 2026 Special Report highlights our commitment to excellent working conditions, fair pay, development prospects, and inclusive culture.