- Experience
- 1+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- Work from home
- Education
- Bachelor's degree
- Eligibility
- Candidates with UAE-based experience in customer service or client relations can apply; experience supporting HNWI or VIP clients and exposure to luxury sectors will be an added advantage.
- Resume
- Required to apply
Job description
About the Role
We are looking for a refined and energetic Front Desk Admin to become part of our team in Dubai. This is a client-facing position focused on delivering a smooth and professional experience from the first interaction through continued support. The role requires a strong sense of discretion, a polished approach, and strict respect for confidentiality and company standards.
You will represent the company in conversations across multiple channels, respond to questions, resolve issues, and present our services with confidence and clarity. A client-first mindset and a commitment to high service standards are essential.
Key Responsibilities
- Act as the initial contact point for clients and provide timely, courteous support.
- Handle communication through phone, email, and face-to-face interactions with professionalism.
- Introduce and explain the company’s services to both new and returning clients in an accurate and clear manner.
- Keep client information and interaction records current and well organized.
- Respond to concerns and complaints with empathy, efficiency, and a solution-oriented approach.
- Work closely with internal teams to support seamless service delivery.
- Follow company policies at all times and protect confidential information.
Requirements
- At least 1 year of UAE experience in customer service or client relations is mandatory.
- A bachelor’s degree is preferred.
- Strong spoken and written English communication skills.
- Professional presentation and excellent people skills.
- A dependable, discreet, and service-oriented work style.
- Strong attention to detail with the ability to manage several tasks in a busy setting.
- Experience with high-net-worth or VIP clientele is considered an advantage.
- Prior exposure to luxury environments such as premium retail, hospitality, or finance is preferred.
Work Schedule
Monday to Friday: 9:00 AM to 6:00 PM
Saturday: Remote, 9:00 AM to 1:00 PM
Additional Information
This role is in Dubai, United Arab Emirates. It is a full-time position with a remote working arrangement mentioned in the schedule.