Food Service Supervisor

Job Overview

This role involves overseeing daily operations at a fast food outlet or concession, ensuring quality food preparation and efficient staff coordination at the physical location in Brantford, Ontario, Canada. The position requires an individual with secondary school education and up to two years of relevant experience.

Languages

Must be proficient in English.

Education & Experience

• Secondary (high) school graduation certificate required.
• One to two years of experience in food service or related field.

Work Environment

• Work is strictly onsite with no remote option.
• Position involves managing activities at fast food outlets or concession stands.

Key Responsibilities

• Develop and implement methods to meet work schedules.
• Supervise and coordinate food preparation and portioning staff.
• Train employees on job duties, sanitary standards, and safety protocols.
• Calculate ingredient and supply needs for meal preparation.
• Ensure adherence to quality control standards for both food and service.
• Resolve customer complaints and concerns effectively.
• Maintain accurate records related to stock, repairs, sales, and wastage.
• Prepare and submit operational reports.
• Create and manage work schedules for staff.