Food Quality Assessment Expert

About METRO and the Role

METRO is a global leader in food wholesaling, bringing together a diverse workforce of over 84,000 employees across 34 countries. Our mission is to empower 15 million customers in hospitality and independent trade to create memorable experiences. As a Food Quality Assessment Expert, you will play a crucial role in maintaining our high quality standards worldwide by conducting thorough assessments and supporting continuous improvement.

Main Responsibilities

• Design, prepare and execute Global Food Quality Assurance (QA) assessments across METRO's entities globally, including countries, trading offices, and FSD companies, ensuring strict adherence to Global QA standards.
• Conduct both remote assessments of Quality Management Systems and on-site evaluations at stores, depots, production facilities, and FSD companies, requiring significant international travel.
• Analyze assessment outcomes, collaborate with relevant entities to align on findings, and present results via detailed reports and closure meetings.
• Prepare and review comprehensive assessment reports and key insights for senior leadership, including the Senior Vice President of Quality Assurance.
• Monitor and support Global Food QA Assessment key performance indicators and contribute to governance and performance reporting processes.
• Facilitate the growth and calibration of the global QA assessor community by organizing training sessions, workshops, and knowledge sharing.
• Continuously develop and refine assessment methods, standards, checklists, guidance documents, and other QA tools.
• Support ongoing enhancement of the Global Quality Management System and governance framework by identifying improvement areas and implementing best practices.
• Contribute to Ultra Fresh Operations projects by creating training materials, operational guidelines, and communications on food safety and quality.
• Engage in cross-functional initiatives to promote food safety, quality assurance, and operational excellence across METRO divisions.

Qualifications

• In-depth understanding of HACCP principles and Global Quality Assurance (GQA) standards.
• Proven experience with implementing and auditing Quality Management Systems.
• Completed lead auditor training.
• At least 3 years of audit experience focused on Quality Management Systems in a multinational environment.
• Strong communication skills including report writing and presentations.
• Self-driven, confident, and determined with excellent problem-solving abilities.
• Adept at working independently and collaboratively within teams.
• Thorough knowledge of METRO’s QA requirements, manuals, and standards.
• Strong interest and expertise in international food quality and safety standards applicable to wholesale.
• Technical proficiency in food quality and safety matters.
• Fluency in English is essential; proficiency in additional languages is advantageous.

Additional Information and Benefits

• Flexible working hours aligned with your manager’s agreement and entitlement to 30 days of holiday annually.
• Access to extensive training opportunities through METRO’s internal and external training programs.
• Health and well-being support including health days with medical screenings, preventive care such as flu vaccinations, and employee assistance programs.
• Campus amenities featuring free gym access, sports classes, a coffee bar, subsidized meals in the canteen, and regular social events.
• Employee discounts on transportation passes and at wholesale stores along with partner company offers.
• Convenient commute options with good transport links, parking availability, and a JobBike program.
• Company pension plan contributions to support your long-term financial security.
• Family-friendly facilities including on-site daycare centers and assistance with children’s holiday camps.