Food Delivery Rider

Company Overview

XOOM is a delivery services company that helps businesses move products quickly and efficiently across several sectors, such as food, fashion, retail, groceries, healthcare, electronics, pet care, and beauty. The organization focuses on building lasting customer partnerships by learning each client’s workflow and designing last-mile delivery solutions to match. It also takes a lean approach to the supply chain so delivery costs stay controlled while service quality remains dependable. Employees work in a customer-first setting where suggestions are encouraged and improvement is part of the culture.

Role Summary

As a Food Delivery Rider, you will collect food and beverage orders from partner restaurants or vendors and deliver them safely and promptly to customers throughout Dubai. The role involves checking delivery routes and schedules, travelling between pickup and drop-off points, verifying that the order is correct, managing payments or receipts when needed, and representing the company with polite and professional service. You will also be expected to keep the vehicle or bike in good condition, observe road safety and traffic rules at all times, and meet XOOM’s expectations for timeliness and proper handling of orders. This is a full-time, on-site position in Dubai, and it requires readiness to work shifts, weekends, and busy peak-time periods.

Key Duties

• Collect meals and beverages from assigned restaurants or vendors and complete deliveries within the required timeframe.
• Check delivery instructions, plan the route, and move efficiently between pickup and drop-off locations.
• Confirm that each order is complete and accurate before handing it over to the customer.
• Process payments or collect receipts where required and keep simple records when necessary.
• Provide polite, helpful customer service during each delivery.
• Maintain the cleanliness and basic upkeep of the bike or vehicle used for deliveries.
• Follow all applicable traffic laws, safety rules, and company delivery standards.
• Remain flexible for shifts, weekends, and high-demand hours.

Qualifications and Requirements

• Experience or familiarity with food delivery and food service tasks is needed to handle pickups, deliveries, and safe order management.
• Strong customer service ability is important for dealing respectfully with customers and restaurant staff.
• Basic understanding of food and beverage handling is required to support correct order care.
• Ability to manage payments, receipts, or basic cash-related tasks when needed.
• A valid motorcycle or vehicle license, depending on the assigned mode of transport, along with a clean driving history.
• Good familiarity with Dubai roads and traffic rules, plus solid navigation and time-management skills.
• Capability to carry delivery bags, work shifts, and stay dependable under time pressure.
• Previous exposure to delivery, logistics, or hospitality work is helpful.
• English proficiency is expected, and additional languages are an advantage.

Additional Information

This position is full-time and based on-site in Dubai, United Arab Emirates. The job requires a flexible schedule and the ability to work during weekends and peak demand periods. No salary, stipend, or number of openings was specified in the source information.