Food & Beverage Training Specialist

Role Overview

This role is focused on enhancing the quality and skill set of the Food & Beverage (F&B) team, aligning with the company’s development goals and upholding core standards, policies, and procedures. The Trainer will take an active role in identifying training needs, developing and delivering programs, and ensuring consistent implementation of F&B values throughout the team.

Key Responsibilities

• Collaborate with the Training Manager to conduct comprehensive training needs assessments across the department.
• Plan, document, and communicate both monthly and weekly training activities; schedule F&B team members for continuous development sessions.
• Ensure each team member receives up-to-date F&B guidelines, procedure manuals, and task breakdown documents.
• Oversee onboarding and initial orientation for every new team member, ensuring all introductory training checklists are completed within their first week.
• Maintain accurate records of team training attendance.
• Promote and instruct on F&B operating standards and protocols.
• Support employee motivation, productivity, and adherence to company and regulatory discipline standards.
• Research, design, and implement new training programs based on evolving operational requirements.
• Guide new joiners in correct stock handling and inventory management procedures to drive sales performance.
• Ensure visual merchandising standards and stock displays are maintained at high quality across the team.
• Communicate and facilitate any changes in inventory or store arrangements to all staff members.
• Supervise back store operations, including efficient restocking practices.

Health & Safety Management

• Promote and model the use of required personal protective equipment and ensure safety compliance across all F&B operations.
• Prevent unsafe work behaviors and guarantee that work environments do not endanger employees or others.
• Educate team members on correct safety protocols and confirm participation via formal training documentation.
• Maintain a robust health and safety program for the restaurant, ensuring awareness of hazards and regulatory compliance.
• Lead regular workplace safety inspections and swiftly address any unsafe practices or conditions.
• Report, investigate, and document all work-related injuries or illnesses, taking corrective action where necessary.
• Initiate performance guidance and, where appropriate, apply disciplinary measures for health and safety violations.
• Keep immediate supervisors informed of any work practices presenting risks, recommending improvements as necessary.