Food & Beverage Attendant

About the Employer

Minor Hotels is a major accommodation group in Australasia, operating more than 70 properties in the region and a worldwide collection of 640 hotels and resorts across over 66 countries. Its portfolio includes Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, with properties spread across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. The company presents itself as a growing international organisation with strong career pathways and a focus on helping people progress.

The business places a strong emphasis on its team members, investing in development, encouraging growth, and supporting a workplace culture built around collaboration, recognition, and exceptional guest service.

Role Overview

Oaks Mackay Rivermarque Hotel is seeking energetic and service-oriented Food and Beverage Attendants to join the team on a casual basis. The position is ideal for someone who enjoys hospitality, takes pride in guest interaction, and can work flexibly across breakfast, lunch, and dinner service.

Work is rostered across all seven days of the week, including weekends and public holidays. Split shifts may also be required. A current Responsible Service of Alcohol certification is mandatory for the role.

Key Duties

• Record guest orders accurately and with attention to individual preferences.
• Suggest menu items and beverage options confidently and knowledgeably.
• Deliver food and drinks in a professional, efficient, and guest-focused manner.
• Provide friendly, attentive service and respond quickly to guest needs.
• Help create a positive dining experience that meets or exceeds expectations.

Shift Pattern and Pay

The role may involve breakfast, lunch, and dinner service, with rotating shifts from Monday through Sunday. Some days may require split shifts.

Pay rates before superannuation are listed as follows: Monday to Friday at $31.19 per hour, Saturday at $37.43 per hour, and Sunday at $43.66 per hour.

Candidate Profile

Successful applicants should bring prior experience as waitstaff, bartenders, or in a comparable hospitality role. They should also demonstrate strong customer service ability, professional presentation, good communication skills, a positive and welcoming attitude, and the reliability to perform well in a busy environment.

Flexibility to work on a rotating roster, including weekends and public holidays, is essential.

Additional Benefits

Team members can access development opportunities, work-life support, and a range of employee perks designed to support wellbeing and career progression.

• Training and development programs to support career advancement.
• 50% discount on stays at Minor Hotels across Australasia.
• 20% discount for friends and family on eligible stays.
• Accommodation discounts across the brand's global hotel network.
• Cashback and savings with more than 400 retailers in Australia and New Zealand.
• Discounted entertainment and activity offers.
• Special health insurance and workplace banking benefits.
• Parental leave and birthday leave.
• Employee assistance and tailored wellness support.

Eligibility

Applicants must have the right to work in Australia or New Zealand.