Food & Beverage Assistant - Live In

About the Role and Company

Join the team at Chilston Park Hotel, a prestigious country house hotel set within 77 acres of scenic parkland in Maidstone, Kent. As a vibrant part of Hand Picked Hotels, this role offers the opportunity to contribute to memorable events, weddings, and luxurious guest experiences that blend historic charm with contemporary style. You will be part of a dedicated hospitality team committed to excellence and personalized service.

Role Responsibilities

As a Food & Beverage Assistant, you will ensure that dining rooms, bars, and service areas are impeccably maintained and presented. Your duties include carefully setting tables, maintaining stocked service stations, and delivering food and beverages with precision and care. Collaborating closely with colleagues, you will help maintain high service standards and enhance guests' overall experience during their visit.

Work Schedule

This full-time, permanent position requires working five days out of seven, including weekends on a rotating schedule, averaging 40 hours weekly. Flexibility in working hours may be considered depending on business needs.

Compensation and Benefits

• Competitive starting wage of £13 per hour with potential increases based on performance and commitment
• Additional earnings through shared service charge
• Inclusive and welcoming culture promoting diversity and lasting friendships
• Ongoing career progression supported by internal and external training including apprenticeships and certified courses
• 28 days paid holiday annually including bank holidays, increasing to 33 days with tenure
• Uniform and meals provided during shifts
• Free parking available where applicable
• Access to an Employee Assistance Programme for wellbeing support
• Company pension scheme, enhanced sick pay, and life insurance coverage
• Online discounts at various retailers, restaurants, and health platforms
• Discounted rates for hotel stays, dining, spa services, and products
• Recognition programs including loyalty awards, colleague of the month, and referral bonuses
• Regular team events to foster appreciation and collaboration

Candidate Profile

Successful applicants will be proactive and enthusiastic individuals with a friendly disposition. A passion for outstanding, personalized service and pride in contributing to team success is essential. Candidates should have prior experience in food and beverage service, ideally in busy restaurant or bar environments, and be comfortable working collaboratively to deliver superior hospitality.

About Hand Picked Hotels

Established in 2001, Hand Picked Hotels is a family-owned collection of 21 luxury country houses and coastal retreats across the UK. Each property offers unique settings, from countryside to coast, embodying British architectural heritage and delivering exceptional personalized guest experiences. The company values family, individuality, community, and care, emphasizing sustainable practices with Green Tourism accreditation.

Additional Information

Applicants must be eligible to work and live in the UK. Hand Picked Hotels is an Equal Opportunities employer committed to diversity and inclusion.