Food and Beverage Attendant

About the Role

Sudima Queenstown Five Mile invites applications for the role of Food and Beverage Attendant. We seek an enthusiastic individual passionate about delivering excellent dining experiences to each guest. Whether you bring extensive hospitality experience or are new to the sector, full training will be provided for the right candidate. This part-time/casual position offers an hourly rate of $25.50.

Key Responsibilities

• Warmly welcome guests upon arrival
• Collaborate with colleagues to deliver outstanding service and memorable dining
• Prepare a variety of hot and cold beverages
• Manage guest seating, take orders, and ensure attentive service throughout
• Set up and prepare the restaurant environment before service begins
• Handle internal and external phone calls and provide room service delivery
• Process guest billing efficiently
• Address and resolve guest complaints positively with appropriate follow-up

Candidate Profile

• Availability to work flexible schedules including early mornings, late finishes, weekends, and public holidays
• Upholds high standards of personal grooming and hygiene
• Confident and efficient in delivering table service
• Passion for mixing exceptional cocktails
• Ability to stay composed under pressure and willingness to go above and beyond for guest satisfaction
• Excellent communication skills and attention to detail
• Keen interest in developing a career in hospitality
• Previous experience in restaurant or bar service or customer-facing roles is beneficial
• Holds a valid right to work in New Zealand

Employee Benefits

• Discounts at affiliated hotels, restaurants, and spas
• Special rates for staff, family, and friends across hotels and dining venues
• Meals during shifts, staff parking, and provided uniforms
• Award and recognition events celebrating employee contributions
• Service anniversary gifts and various employee benefits
• Access to wellbeing programs including discounted health insurance
• Paid training and personalized Employee Development Plans
• Opportunities to attain NZQA qualifications and use of an online learning platform
• Free life insurance, digital will service, and access to Best Doctors teleservice after three months of employment

About the Company

Sudima Hotels, operated by Hind Management, is a New Zealand-wide hospitality group committed to outstanding service, sustainability, and fostering a supportive workplace culture. Our core values emphasize care, integrity, collaboration, and valuing every individual. Recently honoured with the ‘Inclusive Workplace’ award in 2026, we embrace diversity and welcome candidates from all backgrounds, including disabled and neurodivergent individuals. If accessible application support is required, contact our Talent Acquisition Team via phone or email and expect a response within two business days.

Core Values

• We care (E manawanui ana tātou)
• We work together (Ka mahi tahi tātou)
• We do the right thing (Ka whai tātou i te tika)
• We are all valued (He kura te tangata)