Food and Beverage Assistant
Bury Saint Edmunds, England, United Kingdom · Full Time
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- Experience
- Any
- Salary
- GBP 12 – GBP 12 / hour
- Openings
- 2
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- <ul><li>Open to individuals committed to delivering excellent hospitality and able to work flexible schedules, including weekends and holidays. The role requires personal transport due to the hotel’s location.</li></ul>
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
The Ickworth, part of the renowned Luxury Family Hotels group, is seeking enthusiastic Food & Beverage Assistants to join our team following a recent refurbishment. With a stunning location in the Suffolk countryside, The Ickworth is celebrated for creating memorable family experiences in a beautiful heritage setting. This position offers a fantastic opportunity to be part of a dedicated hospitality team focused on delivering exceptional service and memorable moments for guests of all ages.
Responsibilities
- Collaborate with colleagues and the kitchen team to ensure an outstanding guest experience, embodying the values of the Luxury Family Hotels brand.
- Engage warmly with visitors, using your personality to leave lasting positive impressions, especially for families with young children.
- Maintain a safe dining environment by staying knowledgeable about the full menu, particularly regarding allergens and dietary requirements.
- Consistently keep all food and beverage areas clean and hygienic in strict accordance with health and safety guidelines.
Requirements
- Prior hospitality experience is advantageous but not essential; a passion for customer service is central.
- Display a proactive and helpful attitude at all times, delivering service with warmth and professionalism.
- Strong communication and teamwork skills are essential for success in this role.
- Availability to work varied shifts, including weekends and holidays, is required to meet the needs of the hotel.
- A commitment to maintaining high standards of cleanliness and presentation throughout the working area.
Perks and Benefits
- Opportunities for professional growth through extensive training and industry-recognised apprenticeship programs.
- Celebrate your birthday with an extra paid holiday.
- Access to EarlyPay, allowing advance access to earned salary if needed.
- Cycle to Work scheme to promote a healthy commute.
- Complimentary Help@Hand health and wellbeing services, including virtual GP, mental health, and physiotherapy support.
- Life assurance cover to support your loved ones.
- Enhanced maternity and paternity leave packages.
- A paid volunteering day annually to support charitable or fundraising activities.
- Exclusive discounts at major retailers via the LFH Benefit Hub.
- 50% discount on food, beverages, and spa treatments at Luxury Family Hotels.
- Significant concessions on hotel stays for employees, friends, and family.
Additional Information
- The workplace is situated in a scenic, somewhat secluded location; personal transport may be necessary.
- Luxury Family Hotels is committed to fostering an inclusive and accessible work environment, valuing diversity and equal opportunity for all team members.