Flight Dispatcher

Job overview

The Flight Dispatcher role is responsible for preparing accurate, timely, and safe operational flight plans and pre-flight briefings for scheduled and non-scheduled services across the airline network. The position ensures compliance with company procedures and the applicable Civil Aviation Authority regulations while supporting operational control, dispatch reliability, and smooth handling of irregular or emergency situations with attention to safety, efficiency, and customer experience.

Key responsibilities

• Create, authorize, and release operational flight plans for allocated flights in line with regulatory standards and internal SOPs.
• Carry out full flight planning work, including route checks, weather review, NOTAM analysis, fuel calculations, alternate airport planning, MEL/CDL evaluation, and performance constraint assessment.
• Track flights from dispatch release until arrival and maintain ongoing awareness of operational status.
• Work closely with pilots, OCC staff, and ground teams to share updates on operational changes and developments.
• Contribute to the resolution of irregular operations within your authority and escalate issues when necessary.
• Perform dispatch tasks only within the approved operational procedures, systems, and authorization limits set by the company.
• Escalate disruptions, irregularities, or safety concerns promptly to the Dispatch Manager or the appropriate authority.
• Coordinate continuously with OCC teams so that operational choices remain aligned with centralized flight control requirements.
• Support live flight monitoring and pass relevant updates to OCC stakeholders through the established reporting structure.
• Ensure flight planning outputs remain accurate and consistent by following approved regulatory, operational, and company standards.
• Assist OCC continuity during shift changes by completing structured handovers and proper documentation.
• Identify operational inefficiencies, data mismatches, or system-related issues and report them through the defined escalation channels.
• Maintain compliance with OCC governance, including respect for roles, responsibilities, and decision-making boundaries.

Qualifications and experience

• A bachelor's degree or diploma in Aviation, Aeronautical Studies, or a similar field is preferred.
• A valid Flight Dispatcher License recognized or issued by DGCA, or an equivalent authority, is required.
• Strong capability in independent flight planning and handling irregular operations is expected.
• This is an individual contributor position with complete responsibility for assigned flights.
• Decisions must be made independently within regulatory and company frameworks.
• Hands-on proficiency with flight planning tools, flight monitoring systems, NOTAM systems, weather systems, email, and ACARS is needed.
• Strong command of English is required.
• Ability to work in a 24/7 shift-based OCC environment is essential.
• Prior experience of 3+ years in airline flight dispatch or OCC operations is preferred.
• Exposure to time-sensitive and disruption-heavy operational situations is advantageous.

Additional information

This role is based in an operational control center environment and requires close coordination with multiple internal teams. The position demands strict compliance with company governance, timely escalation of issues, and consistent attention to safety and operational efficiency.