Field Sales Executive

Job Description

Join New Age Diamonds as a Field Sales Executive where you will play a pivotal role in expanding sales of our premium lab-grown diamond jewellery. This position involves meeting and exceeding designated showroom and field sales targets by engaging customers and fostering long-term client relationships.

Key Responsibilities

• Drive sales by meeting assigned targets for field and showroom operations.
• Engage directly with clients, clearly explaining product features and benefits to build lasting relationships.
• Conduct frequent calls and follow-ups with both prospective and existing customers, securing appointments and sales leads.
• Promote jewellery collections through field visits, exhibitions, and promotional events.
• Encourage upselling and cross-selling by recommending matching complementary jewellery pieces to increase transaction value.
• Manage leads efficiently by maintaining detailed CRM records and ensuring timely follow-ups.
• Support showroom activities including billing and customer service when necessary.
• Handle jewellery inventory responsibly during client interactions and company events.
• Provide regular sales and call activity reports to management on a daily and weekly basis.
• Keep abreast of market competition, trends, and customer buying behaviors to adapt sales strategies accordingly.

Candidate Profile and Requirements

• Minimum of 1 year experience in field sales, retail, or luxury goods sales, with preference given to candidates experienced in jewellery sales.
• Proven ability to meet or exceed sales goals, generate leads, and manage customer interactions via calls and follow-ups.
• Strong communication and persuasion skills to effectively build and sustain client relationships, particularly with high-value customers.
• Basic knowledge of gold, diamonds, gemstones, hallmarking, and certification processes.
• Willingness to travel for client visits, exhibitions, and marketing events.
• Professional integrity with energy, discipline, and a customer-orientated approach.
• Flexibility to operate in showroom and field settings, including readiness to work on weekends or extended hours as required.