F&B Service Expert (Banquet Captain)

Role Overview

This full-time banquet captain position within the food and beverage and culinary function is based in Doha, Qatar, at the Salwa Road location. It is an on-site, non-management role focused on delivering smooth banquet service, coordinating teams, and maintaining high hospitality standards.

What You Will Do

• Coordinate banquet staff so service runs as a well-organized team.
• Check employee grooming and attire, and correct any presentation issues.
• Work with guests, colleagues, and other departments to make sure event and service needs are met.
• Handle special banquet arrangements and help ensure they are delivered as requested.
• Prepare banquet rooms and service areas, including furniture and equipment setup, cleanliness, and overall readiness.
• Review table arrangements for cleanliness, order, and compliance with event instructions and company standards, and address any issues found.
• Record relevant updates and incidents in the department logbook.
• Support management with hiring, training, scheduling, reviewing performance, counseling, discipline, coaching, and employee motivation.
• Build strong working relationships and help the team achieve shared goals.
• Follow all company policies plus safety and security procedures, and report accidents, injuries, or unsafe conditions.
• Complete required safety training and certifications.
• Keep uniform and personal appearance neat and professional, protect confidential information, and safeguard company property.
• Greet guests according to service standards, identify service needs in advance, support guests with disabilities, and express sincere thanks.
• Communicate clearly and professionally, including proper telephone etiquette.
• Maintain required quality standards in all tasks.
• Read and verify information in different formats, including small print.
• Stand, sit, or walk for long periods, including an entire shift when needed.
• Move, lift, carry, push, pull, and position items up to 50 pounds alone and more than 75 pounds with assistance.
• Handle objects of different sizes and weights with precision and coordination.
• Work on sloped, uneven, or slippery surfaces and move up or down stairs and service ramps.
• Reach above shoulder level and below the knees, including bending, twisting, pulling, and stooping.
• Carry out any other job-related duties reasonably assigned.

Preferred Background

• A high school diploma or GED-equivalent qualification is preferred.
• At least 1 year of relevant work experience is preferred.
• At least 1 year of supervisory experience is preferred.
• No license or certification is required.

Additional Information

Job number: 26008536

Job category: Food and Beverage & Culinary

Schedule: Full Time

Remote work: No

Position type: Non-Management

About the Employer

Marriott International is an equal opportunity employer that welcomes people from all backgrounds and ensures access to opportunity. The organization values diversity across culture, talent, and experience, and does not discriminate on any protected basis, including disability, veteran status, or other legally protected status.

About the Brand

Westin is centered on helping guests stay well while traveling, with a mission to support wellness and help people feel and perform at their best. The brand looks for energetic, positive, active, and adventurous people who care about their own well-being and want to bring meaningful wellness-focused service to life. This role is suited to someone who wants to contribute to a global team and work in an environment that supports purpose and belonging.