Family Affairs Services Officer

Role Overview

This role is responsible for coordinating family-related services and overseeing household operations for a private family office environment. The position reports to the Head of Shared Services and includes management of more than 10 household staff members. It also carries responsibility for petty cash handling.

Core Administrative and Concierge Support

• Deliver day-to-day administrative assistance for all family activities, including matters connected to properties.
• Support requests from family members involving travel planning, schooling, insurance, and medical claim processing.
• Arrange trips for the family by handling reservations, boarding pass issuance, and airport transport coordination.
• Respond to and complete other family-related requests as needed.
• Keep family member records properly organized and continuously updated.

Records and Expense Control

• Monitor, log, and follow family spending records.
• Maintain secure and current archives for family documentation.

Office Environment Support

• Contribute to improving working conditions and the overall office atmosphere.
• Take on other tasks assigned by management when required.

Household Staff Administration

• Oversee the daily matters of household employees.
• Ensure staff files and supporting documents are accurate, current, and compliant with relevant regulations.
• Manage the hiring and exit process for household staff according to family requirements and direction.

Transport and Logistics Oversight

• Supervise household vehicles, including upkeep, renewals, and disposal or sale when needed.
• Track fuel usage and maintain records for fuel credit.

Additional Job Details

The role involves financial responsibility for petty cash. No additional terms, benefits, or eligibility details were provided in the source information.