Executive Lounge Attendant

About The Ritz-Carlton, Doha

Situated along the beautiful Arabian Gulf coastline in Doha, Qatar, The Ritz-Carlton is an established five-star luxury hotel providing 374 finely appointed rooms and suites, acclaimed dining venues, world-class spa and fitness centers, and a private beach. With an array of meeting and event spaces including exceptional wedding venues, the resort offers personalized service and elegant surroundings for special occasions and everyday moments alike.

Role Overview

As an Executive Lounge Attendant, you will be responsible for ensuring the Club Lounge operates smoothly and guests experience attentive, refined hospitality. Your duties include managing lounge seating, overseeing safety and cleanliness standards, preparing and serving beverages, restocking supplies, and supporting opening and closing processes.

Key Duties

• Monitor lounge seating availability and guest wellbeing continuously.
• Maintain cleanliness and orderly condition of the bar, tables, and tools.
• Prepare and serve hot, cold, and alcoholic drinks as required.
• Ensure supplies such as ice, glassware, and other essentials are stocked and replenished timely.
• Wash dishes and utensils promptly during service.
• Carry out opening and closing duties accurately and thoroughly.
• Manage inventory requests and transport supplies from storage areas as needed.
• Secure alcohol and other sensitive items properly.
• Record important information in departmental logs.
• Forecast meal requirements and relay special guest requests to the kitchen efficiently.
• Report any accidents, injuries, or unsafe conditions to management promptly.
• Adhere to all company policies including maintaining a professional appearance and confidentiality.
• Greet guests warmly, anticipate their needs, assist those with disabilities, and express genuine gratitude.
• Communicate clearly and professionally with guests and colleagues both verbally and in writing.
• Develop positive working relationships and support team objectives.
• Comply with quality assurance standards consistently.
• Perform physical tasks such as lifting up to 25 pounds and remain on feet for extended periods during shifts.
• Other reasonable tasks as assigned by supervisors.

Qualifications and Experience

• Minimum education: High school diploma or equivalent (G.E.D.).
• No prior related work experience is required.
• No supervisory experience necessary.
• No specific licenses or certifications are mandatory.

Benefits and Culture

Joining The Ritz-Carlton, Doha means becoming part of a highly respected luxury brand recognized worldwide for exemplary service. Employees benefit from personal and professional development opportunities, training led by industry veterans, and potential for internal growth both locally and internationally within Marriott International’s portfolio. The company provides a competitive package inclusive of accommodation, flights, local transportation, meals, and more. Additional perks include leadership development, recognition programs, exclusive discounts on dining and wellness for employees and their families, comprehensive medical insurance, and a dedicated human resources team supporting employee wellbeing and success.

The Ritz-Carlton fosters an inclusive and supportive work environment valuing diversity and equal opportunity, emphasizing a culture where associates bring their best selves to deliver exceptional guest experiences. The role upholds the brand’s renowned Gold Standards, including commitments to service values and employee promises, ensuring every guest interaction is thoughtful and memorable.