Executive Assistant to CEO

About the company

CreditorWatch is an Australian data and technology business that helps companies make smarter commercial decisions through distinctive data, products, and insights. Its platform supports customers through the full commercial relationship journey, including onboarding, automated credit decisioning, credit risk management, and collections.

Founded in 2010, the company has been recognised among AFR's Top 10 Best Places to Work and has also achieved Great Place to Work certification for 2022, 2023, 2024, and 2025. Following strong growth in 2025, the organisation is preparing for another record year in 2026.

Purpose: to help Australian businesses trade with greater confidence.

Mission: to become the leading provider in the industry through unique data insights and innovative products.

About the role

This is a senior Executive Assistant position supporting the CEO in a trusted, high-impact capacity. The role acts as a true business partner, helping manage executive, operational, and strategic priorities while keeping key workstreams moving across the organisation.

Rather than focusing only on administration, this role sits at the centre of coordination, execution, and accountability. It helps ensure the CEO is spending time on the most critical matters while bringing clarity and structure to fast-moving priorities, board-related work, and cross-functional initiatives.

The position also oversees administration support across multiple locations, making sure service levels remain consistent and aligned with business needs. You will work closely with senior leaders to manage complexity, surface issues early, and help translate decisions into action.

This is a full-time role based in the Sydney CBD office and reports directly to the CEO.

Key responsibilities

Executive and CEO support

• Keep the CEO's calendar, priorities, and communications organised so time is used effectively.
• Draft executive briefings, board materials, and important business documents.
• Arrange executive and board meetings, including agendas, minutes, and follow-up action tracking.

Strategic and operational delivery

• Coordinate the rollout and progress of strategic initiatives across teams.
• Monitor actions, escalations, and outcomes to support delivery and accountability.
• Provide structure and clarity when business priorities are complex, urgent, or changing quickly.

Project management and governance

• Support PMO activity for key initiatives, including timelines, responsibilities, and tracking.
• Maintain strong governance, reporting, and operational processes.
• Spot opportunities to improve how the business executes and follows through.

Office operations and vendor management

• Oversee office operations, facilities, and workplace planning across locations.
• Manage relationships with vendors, contractors, and landlords to keep operations running smoothly.
• Support office relocation, fit-out, and workplace improvement projects.

Team leadership and employee experience

• Lead and develop the administration function across NSW and VIC.
• Set consistent service standards and drive operational excellence across teams.
• Work with People & Culture on employee engagement and experience initiatives.

Administrative and operational support

• Arrange travel, events, and executive logistics for the leadership team.
• Create polished presentations, communications, and business documents.
• Manage expenses, approvals, and other general operational support tasks.

What the role calls for

• At least 5 years of experience in an Executive Assistant role, ideally supporting a CEO or other C-suite leader.
• Sound business judgement and the ability to prioritise independently.
• A strategic mindset with a strong focus on execution and results.
• Excellent organisation skills and the ability to juggle competing demands.
• Strong ownership and follow-through.
• Confidence influencing senior stakeholders without formal authority.
• Strong communication skills suited to executive-level interactions.
• Calmness and resilience in high-pressure settings.
• Sharp attention to detail and a commitment to high-quality work.
• Commercial awareness and an understanding of what matters to the business.
• Strong discretion when dealing with sensitive information.
• A proactive approach that anticipates needs before they arise.
• Comfort working in a fast-paced and evolving environment.

Benefits and perks

• Fitness First Platinum membership for all employees.
• Daily on-site food and drinks, including barista coffee, breakfast, snacks, lunches, and beverages.
• $50 per month in phone credits.
• An extra wellbeing day off each month.
• Monthly in-house massages.
• Performance-based bonuses and access to the company's Employee Share Scheme.
• Regular team activities such as pasta making, sailing classes, touch footy, winery tours, go-karting, and time on the company boat.
• Free legal support covering areas such as conveyancing, property advice, wills, trusts, and powers of attorney.

Culture and values

The company describes its culture as collaborative, communicative, and recognition-driven, with celebrations for probation milestones, birthdays, and work anniversaries. It is an equal opportunity employer and welcomes applicants from all backgrounds, without discrimination based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

The organisation's values are centred on small improvements adding up to meaningful results, being reliable and trustworthy, continuously growing and adapting, and recognising that people drive the company's success.

Recruitment process

• Phone screening to discuss the company, the role, and your background fit.
• Meeting with the hiring manager to explore your experience and answer questions.
• A functional meeting that includes a take-home case challenge.
• A values meeting to understand your motivation and alignment with the company culture.

Additional information

This role is based in the Sydney CBD office and is a full-time opportunity.