Events Sales Manager

About Rosewood Doha

Rosewood Doha is a premier destination in Qatar inspired by local coral reefs, combining ultra-luxury hospitality, residences, gourmet dining, wellness, retail, and event spaces within one integrated community. The property features a 155-room hotel, 162 serviced apartments, 276 private residences, multiple restaurants and lounges, extensive event facilities, and exclusive social wellness and club experiences. Since its launch in July 2025, Rosewood Doha has earned various prestigious awards recognizing its excellence in luxury hospitality and lifestyle experiences.

Why Join Us?

At Rosewood Doha, we cultivate a workplace where passion meets purpose. Our culture prioritizes relationship hospitality and meaningful career growth. We foster an inclusive environment where you can develop professionally, receive personalized learning opportunities, and enjoy benefits such as competitive pay, premium accommodation in Lusail and the Pearl, and a day off on your birthday.

Key Responsibilities

• Adhere fully to the Hotel Code of Conduct and departmental policies, keeping all team members informed.
• Oversee coordination and monitoring of meetings from initial booking through post-event evaluation and billing.
• Collaborate with Sales to support client negotiations and ensure proposals align with hotel protocols for profitability and efficiency.
• Manage all MICE and catering activities, liaising closely with clients and various hotel departments including rooms, sales, and reservations.
• Prepare and distribute Banquet Event Orders (BEOs) and group summaries to operational teams at least five working days prior to events.
• Regularly update clients on banquet room arrangements and expected attendance, communicating changes to relevant departments.
• Coordinate group check-ins with Front Office.
• Conduct pre- and post-event briefings to discuss performance and improvements.
• Verify all Food & Beverage and conference charges against BEOs during events.
• Work with Food & Beverage and Culinary leadership to create appealing, profitable custom menus.
• Attend weekly BEO meetings with Sales, Banquet, and Stewardship teams to finalize event standards.
• Stay proactive regarding seasonal and cyclical events to maximize planning effectiveness.
• Respond to proposals promptly within 24 hours and follow up on leads within 48 hours to maintain high customer service standards.
• Ensure smooth handover of client conference needs and contracts to Operations post-sale.
• Uphold service quality by consistently training and coaching team members under your supervision.
• Maintain departmental records, forms, and policies per management directions.
• Improve administrative procedures and accurately manage event documentation and menus.
• Flexibly accommodate client changes to event activities.
• Meet daily with conference organizers before and after events to confirm details and respond swiftly to client requests.
• Coordinate arrangements involving engineering, external vendors, entertainment, logistics, and internal communications related to events.
• Handle guest complaints tactfully and ensure an outstanding guest relations experience.
• Adhere to uniform, punctuality, and professional behavior standards at all times.
• Commit to health, safety, hygiene, fire, and emergency policies.
• Maintain high personal grooming standards.
• Adapt to departmental changes prompted by industry or company needs.
• Perform additional reasonable tasks assigned by supervisors.

Working Environment & Benefits

• Competitive salary and benefits package.
• High-quality employee housing in prime Lusail and Pearl locations.
• Birthday day off to celebrate milestones.
• Customized development plans with continuous learning support.