Event Meeting Manager

About Boyd Gaming Corporation

Boyd Gaming Corporation is a leading casino entertainment company in the United States, operating within various gaming jurisdictions. The company is committed to continual growth and maintaining leadership in its industry while maximizing shareholder, team member, and community value.

Role Overview

The Event Meeting Manager at Belterra Casino Resort is responsible for driving the entire event lifecycle focused on Weddings and Social events. This includes identifying opportunities, contracting, planning, and overseeing event execution.

Key Responsibilities

• Identify, pursue, and strategize business opportunities within the Wedding and Social market from initial prospecting through to event completion.
• Generate revenue across the conference center, hotel, and all non-gaming outlets by booking and managing events.
• Actively solicit and develop future business leads in the Wedding/Social segment.
• Negotiate contracts, determine rates, and prepare sales agreements to optimize revenue for the property’s conference center and hotel.
• Innovate and implement strategies to uncover new business possibilities in the Wedding/Social market.
• Utilize various resources, including trade shows and partnerships with third-party vendors, to find qualified leads.
• Maintain awareness of competitors’ offerings to better position Belterra’s services and advantages.
• Represent Belterra Casino Resort at industry events and network meetings, including potential after-hours engagements and travel.
• Welcome clients upon arrival ensuring smooth handoff to operations, available during business after hours and weekends as required.
• Conduct client meetings to understand event visions and needs, and articulate these clearly to relevant departments.
• Coordinate with department managers to ensure event requirements are feasible and aligned with guest service and profitability goals.
• Prepare Banquet Event Orders (BEOs) and Group Resumes accurately reflecting client expectations, with creative suggestions for upselling.
• Communicate efficiently and timely with clients and internal teams.
• Lead or participate in meetings such as BEO, Front Desk, and Sales meetings.
• Ensure verification and timely payment of group invoices post-event.
• Uphold a professional demeanor and positive company image at all times.
• Pursue consistent sales goals and maintain an emphasis on profitability.
• Promote a guest-centric environment striving to exceed expectations.
• Use guest feedback to enhance quality and service standards, including handling service recovery situations.
• Encourage continuous service improvements within the department.

Required Qualifications

• Bachelor’s degree or equivalent in event management or related fields.
• One to three years’ experience in hospitality focused on meeting and event management.
• Comprehensive understanding of all facets of meetings and catered events.
• Strong history of exemplary guest service linked with revenue growth achievements.
• Preferred knowledge of the Wedding Industry and/or hotel & resort group sales.
• Must be eligible to obtain and maintain necessary licenses/certifications as per Federal, State, and Gaming regulations.
• Excellent verbal and written communication skills adapted to diverse audiences.
• Proficiency in Microsoft Teams, Outlook, Word, Excel; experience with Sales Force, Delphi, GroupRev, Sertifi, LMS is advantageous.
• Strong project management capabilities managing multiple projects simultaneously.
• Candidate must be at least 21 years old.

Additional Information

Boyd Gaming is an Equal Opportunity Employer committed to equal employment opportunities regardless of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected category under federal, state, or local law.