Entrepreneur in Residence (EIR)

About the Company

The company is building an AI operating system designed specifically for B2C businesses. Its platform brings together customer conversations from social media comments, direct messages, WhatsApp, email, SMS, and phone calls into one AI-driven system. The goal is to replace a fragmented stack of tools with a single intelligent platform that supports acquisition, engagement, and conversion.

Role Overview

As an Entrepreneur in Residence, you will not be stepping into an existing department. Instead, you will create and lead a new venture from the ground up inside the business. Your mandate is to spot a high-value opportunity, shape a new product or business line, build the right team around it, validate the market, and scale it into a revenue-generating business with meaningful impact.

This role is similar to founding a startup, except you will have the advantage of backing from funding, engineering, design, AI infrastructure, customers, distribution, and executive leadership. If the venture succeeds, you are expected to become its long-term leader.

Key Responsibilities

• Identify promising opportunities that can evolve into new products or business lines.
• Test customer pain points through research and direct customer conversations.
• Shape the product direction, business strategy, and launch plan.
• Collaborate closely with engineering, product, design, and AI teams to build and ship quickly.
• Hire and guide a cross-functional team as the business expands.
• Take ownership of growth, product adoption, customer success, and financial outcomes.
• Use data and customer insights to make decisions and refine the offering rapidly.
• Share updates and progress directly with the founders and executive leadership.
• Develop a venture that can grow into an independent division, and potentially a standalone company.

What We Are Looking For

• A strong entrepreneurial drive with a bias for action.
• Excellent ability to solve complex problems.
• Good instincts for products and commercial opportunities.
• Comfort working in uncertain environments and bringing structure where none exists.
• Strong communication and leadership abilities.
• Capability to attract, motivate, and manage high-performing teams.
• A highly analytical mindset paired with strong execution.
• Deep customer obsession and a passion for building products people value.
• Comfort handling responsibilities across product, sales, marketing, and operations.
• Comfort and enthusiasm for building with modern AI technologies.

Preferred Background

Experience in startups is considered a strong advantage, whether as a founder, early team member, product leader, operator, or investor. However, it is not mandatory.

Success Criteria

Over the first 12 to 24 months, success should look like building and launching a new business vertical, hiring and leading a cross-functional team, achieving solid product-market fit, generating meaningful recurring revenue, and establishing yourself as the long-term general manager of the venture.

Why Join

• Join an innovative, fast-growing company creating the AI operating system for B2C brands.
• Build and own a venture with support from an experienced founding team.
• Work with strong engineering, AI, product, design, and go-to-market resources.
• Receive funding, mentorship, and strategic guidance to bring your idea to life.
• Get the chance to build a team and establish a long-term business inside the company.
• Enjoy a competitive salary plus performance-linked incentives.
• Unlock significant long-term career growth and the opportunity to lead a full business unit.

Not a Fit If

• You want a traditional 9-to-5 corporate role.
• You are politically inclined and enjoy office gossip or talking behind others' backs.
• You are seeking a slow-moving, stable, dead-end job.
• You are not driven to become among the very best at what you do.

Location

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