Employee Relations Specialist - Logistics

Role overview

As an Employee Relations Specialist focused on Logistics, you will help create a workplace that is fair, respectful, and inclusive across distribution centres. The role centers on strengthening employee relations, supporting engagement, and making sure day-to-day practices stay aligned with policies, legal requirements, and company values.

People management and team development

• Contribute to and help coordinate core people processes across the employee lifecycle, ensuring employees have a smooth and consistent experience that supports business objectives.
• Work alongside the DC management team by advising on people-related topics and organizational development needs.
• Encourage employee engagement and help build an inclusive culture through routine HR practices and local initiatives.
• Support managers in creating a safe, welcoming, and motivating environment where employees feel respected and valued.
• Help managers address workplace concerns at an early stage and promote open dialogue with timely, constructive resolution.

Specialized operations and administration

• Assist with local change efforts and support the implementation of global and regional HR programs.
• Handle conflict resolution, grievance matters, and disciplinary steps in a fair and timely manner.
• Support or take the lead in union discussions to help maintain positive labour relations.
• Take part in mediation and legal proceedings when needed to support issue resolution.

Coordination and stakeholder management

• Work closely with local, regional, and global HR partners to keep the HR approach aligned and effective.

Performance analysis and decision support

• Track and report HR data such as hiring, attrition, and training completion to support informed decision-making.

Compliance, risk, and governance

• Ensure that local labour laws, internal policies, and union agreements are followed through accurate records and current knowledge.
• Coach leaders on policies, labour law topics, and employee concerns.
• Support strong execution of employee relations processes to improve compliance and efficiency.
• Keep employee relations documentation aligned with GDPR requirements.

Health, safety, and sustainability

• Help promote a healthy workplace culture that reflects legal and ethical standards.

Who we are

H&M Group is a global organization of fashion brands and ventures committed to showing that great design, accessible pricing, and sustainable solutions can go together. Customers sit at the center of the company’s decisions, and the business is driven by a shared goal of making fashion more inclusive and sustainable.

Why you’ll enjoy working here

• H&M Group offers a welcoming workplace with attractive benefits and strong development opportunities worldwide.
• The company values diverse backgrounds, including race, ethnicity, gender, age, religion, sexual orientation, and disability.
• Its culture is guided by seven long-standing values that have shaped the company’s success for more than 75 years.
• Colleague Resource Groups provide community and networking opportunities.
• The environment encourages individuality and authenticity at work.
• Employees gain access to a broad global talent network with wide-ranging career growth potential.
• Benefits support overall wellbeing and include health insurance, wellness and family support programs, company match 401(k), paid leave, paid time off, and a community day for local service.
• Employee discounts are available at H&M, & Other Stories, and COS.

Additional information

This posting outlines the most important aspects of the role, but it is not a complete list. Other duties and responsibilities may be assigned at the company’s discretion.

The role is based in Ajax, Ontario, Canada, and is an on-site full-time position.

The posted annual compensation range is CAD 61,685 to CAD 77,111. The company may ultimately offer more or less depending on the candidate’s qualifications, and the range may change in the future.

The company asks applicants not to include a cover letter so the hiring process remains fair, equitable, and competency-based.

This position is open because of an existing vacancy.

All applicant information will be kept confidential in line with EEO guidelines.