Emergency Department Operations Lead

Role overview

This permanent Grade VII Operations Lead position sits within the Emergency Department Directorate at Beaumont Hospital and Affiliated Sites in Dublin. The post reports to the Head of Medical and Emergency Operations and is scheduled for 35 hours per week. The hospital will appoint at Grade VII pay scale, with salary set in line with government pay policy at €61,219 to €74,251, with LSI 1 at €76,912 and LSI 2 at €79,583.

The role is designed to provide operational leadership across the Emergency Department, with a strong emphasis on daily KPI delivery, performance reporting, data-led decision-making, and effective use of the ED ORBIS system. The post holder will also oversee the ED admin function, admissions, and the out-of-hours team, while working closely with the Clinical Director and Directorate Nurse Manager as needed.

Key responsibilities

The Operations Lead will support the Directorate Management Team in delivering key priorities, communicating objectives, and ensuring that operational targets are achieved. A major part of the role involves improving patient pathways, streamlining flows away from the ED where appropriate, and strengthening day-to-day operational control to maintain KPI compliance.

The position also includes service development and strategic planning responsibilities, including reducing PET times, leading initiatives that improve patient flow and experience, and supporting the effective use of IPMs and ORBIS across the organisation. The role requires regular review of ED activity, weekly reporting, and close collaboration with the wider management team on redesign opportunities.

In addition, the post holder will act as project lead on selected directorate initiatives, applying structured project management methods from initiation through closure. They will also support change management by helping define current and future states, guiding transitions, engaging stakeholders, and using improvement methods such as LEAN and PDSA cycles.

Other major duties include staff management and development, risk and issue oversight, budget support, business intelligence analysis, and performance monitoring. The Operations Lead will help ensure training, cross-cover, continuity planning, cost control, and timely escalation of operational risks. The role also requires building effective reporting systems, validating data, and supporting improvements in dashboards, data capture, and real-time information tools.

Working arrangements and conditions

This is a full-time role based onsite at Beaumont Hospital and affiliated sites. The working pattern is 35 hours per week. The closing time for applications is 12:00 noon on 10/07/2026. The hospital reserves the right to close the recruitment process early if there is a large volume of applications.

The job outline is stated to be subject to review and change in line with the hospital’s strategies, the development of the Clinical Directorate model, and any future organisational changes.

Mandatory criteria

Applicants must be able to show at least 3 years of experience in a healthcare management role. A proven record of operational leadership and management in a healthcare setting is required, along with strong analytical and IT skills so that the data needed for the role can be accessed and used effectively.

Additional information

Selection will be based on how well candidates meet the stated qualifications, skills, knowledge, and experience criteria. The successful candidate will be expected to work within hospital policies, personnel procedures, clinical governance structures, and risk management frameworks, while contributing to service improvement and organisational development.

The post also involves accountability for resources, support for budget monitoring, collaboration with Human Resources on overtime controls, and ongoing attention to value-for-money initiatives and cost reduction.

Salary range: €61,219 to €74,251, with LSI 1 at €76,912 and LSI 2 at €79,583.