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Email Support Executive
Call 2 Connect Private Limited
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 25,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 5 hours ago
- Work mode
- In office
- Education
- HSC or Graduate
- Eligibility
- Candidates with Higher Secondary Certificate (HSC) or graduate degree who have strong English communication and computer skills can apply. Preference given to those with prior BPO or customer support experience, though freshers with excellent communication are also encouraged to apply.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
We are looking for an Email Support Executive to join our team at Call 2 Connect Private Limited in Mumbai. This role involves handling customer support through email, chat, and voice communications as part of a blended process.
Job Responsibilities
- Manage customer inquiries via email, chat, and voice channels efficiently.
- Provide timely and accurate responses to customer queries ensuring high-quality service.
- Maintain professionalism and customer satisfaction throughout all customer interactions.
Candidate Requirements
- Minimum educational qualification: Higher Secondary Certificate (HSC) or graduate.
- Strong proficiency in English communication skills, both spoken and written, is essential.
- Good typing speed and competency with computer operations.
- Previous experience in BPO or customer support is preferred but freshers with excellent communication skills are welcome to apply.
Additional Information
- Salary ranges from ₹25,000 to ₹30,000 per month depending on experience and interview performance.
- The work involves rotating shifts with rotational weekly offs.