e-Commerce & Marketplace Coordinator, Americas

Position Summary

The e-Commerce & Marketplace Coordinator will play a vital role in managing and coordinating product catalogs and communications linked to the company website (CL.com) and partnered marketplaces like Saks.com, Bloomingdales.com, and Palacio.com. Reporting to the e-Commerce Manager, the individual will oversee daily product catalog updates and serve as a communication hub between internal teams and external partners.

Key Responsibilities

• Daily management and updating of the product catalog across CL.com and associated marketplaces via Mirakl.
• Ensure all product data attributes are precise and updated promptly across all digital storefronts.
• Identify and correct errors in catalog import files to guarantee timely product publication.
• Monitor the launch of new products and removal of discontinued styles as instructed.
• Act as the main liaison for marketplace catalog-related issues and communications.
• Work collaboratively with the central Content team to coordinate product attribute schedules, deliveries, and launches.
• Engage with IT teams locally and centrally, along with external stakeholders, to facilitate system enhancements and resolve recurring issues.
• Support marketing opportunities and the scheduling of product shoots with partners.
• Support marketplace projects by providing catalog knowledge, assisting in product flow testing, and collaborating with e-Commerce teams.

Candidate Requirements

• Bachelor's degree is mandatory.
• Between 0 to 2 years experience in e-commerce, retail, or e-concession roles, preferably within luxury or comparable sectors.
• Familiarity with e-commerce platforms and digital marketing tools, including Magento, Manhattan MAO, or Mirakl.
• A genuine passion for the brand Christian Louboutin, demonstrating strong brand ambassadorship and responsibility.
• Experience working in mid-sized multinational or luxury business environments is preferred.
• Additional language skills are a valuable complement.
• Commitment to company policies, including confidentiality requirements.
• Proactive team player contributing to a professional, flexible, and enjoyable work atmosphere.
• A positive, no-task-is-too-small attitude marked by initiative, dedication, reliability, and avoidance of mediocrity.
• Adaptability to evolving business needs and eagerness to learn and develop professionally.
• Quick understanding of new concepts, efficient prioritization, and strong organizational abilities.
• Outstanding customer service aptitude along with clear, effective interpersonal, verbal, and written communication.
• Attention to detail in follow-up and task completion to meet deadlines.
• Strong proficiency with computer systems and relevant software.

About Christian Louboutin

Founded in Paris in 1991, Christian Louboutin is a globally recognized luxury brand famous for its red-soled footwear and premium leather goods for women and men. The brand operates over 160 boutiques in 38 countries offering iconic pumps, sneakers, loafers, seasonal collections, and beauty products. Its inspiration is drawn from Parisian culture, travels, and a passion for fine craftsmanship.

Company Culture & Values

• Authenticity, integrity, and respect underpin the brand ethos.
• Passion drives the business with agility, commitment, and care.
• Team members enjoy a joyful, positive, open-minded, and collaborative environment.
• Innovation and creativity shape the future vision.

The company values individuality and grants employees responsibility, autonomy, and creative freedom within their roles.

Equal Opportunity Statement

The employer is an equal opportunity organization that champions diversity and inclusivity in hiring, irrespective of race, color, gender, age, nationality, cultural background, religion, physical or mental disability.

Compensation Information

Based in New York City, the estimated annual salary range for this position is $55,000 to $60,000. This figure excludes additional compensation such as commissions, bonuses, benefits, or paid leave, which will be discussed during interview stages or official job offers.

Data Privacy

Applicant data is processed in line with company practices ensuring recruitment efficiency. Personal privacy rights and data handling inquiries can be directed to the dedicated privacy team.