E-Commerce Executive - Myntra Marketplace Specialist

Role Overview

The position involves managing all key facets of an online fashion brand’s presence on Myntra, focusing on boosting sales, enhancing product visibility, and ensuring smooth marketplace operations.

Catalog and Listing Management

• Add and set up new product lines with detailed descriptions, quality images, size guides, and accurate attribute mapping.
• Refine product titles and keywords to maximize search discoverability and categorize items effectively.
• Ensure catalog adherence to Myntra’s brand standards and styling policies.

Order Processing and Inventory Control

• Oversee daily order management using Myntra’s vendor portals, maintaining compliance with service-level agreements.
• Continuously monitor stock levels across warehouses to avoid shortages or overselling situations.
• Manage the processing of customer returns, handle Return to Origin (RTO) incidents, and resolve quality complaints.

Sales Activation and Campaigns

• Design and implement discount strategies, promotional pricing models, and participate in seasonal sales like the End of Reason Sale (EORS).
• Collaborate with Myntra account managers on advertising placements, sponsored product listings, and campaign banners.
• Analyze sales performance data, conversion metrics, and inventory turnover using advanced spreadsheet tools.

Account Health and Performance Reporting

• Track key account performance indicators including penalties, customer satisfaction ratings, and overall account status.
• Liaise with Myntra’s support and category management teams to rectify operational challenges promptly.
• Deliver frequent analytical reports pinpointing best-selling and slow-moving apparel or lifestyle products.