Domestic Assistant (Cleaner) at Choice Care Group

Role Overview

The Domestic Assistant will be responsible for carrying out various cleaning tasks throughout the home, ensuring a consistently high standard of hygiene and cleanliness, particularly within kitchen and storage zones.

Main Responsibilities

• Maintain impeccable cleanliness throughout the residence, emphasizing kitchen and storage areas.
• Ensure that all work surfaces and floor spaces remain clean and well-kept.
• Perform vacuuming, washing, polishing, and cleaning duties in residents' bedrooms, bathrooms, and communal spaces.
• Recognize ongoing cleaning and maintenance requirements ahead of time.
• Identify future needs for cleaning supplies and equipment within the home.
• Adhere strictly to all Company protocols, policies, and procedures.
• Exemplify the organization's core values in daily duties.
• Build open, sincere, and considerate relationships with residents to support safe, fulfilling, and happy lives.

Personal Qualities

• Highly organized and eager to learn.
• A passionate and committed work ethic.
• Ability to sustain the required standard of service quality.
• A proactive, positive approach to tasks.
• Effective written and verbal communication skills.

Benefits

• Starting holiday allowance of 28 days, including Bank Holidays.
• Sick pay entitlement.
• Access to a comprehensive Employee Assistance Programme supporting health and wellbeing.
• Refer a friend scheme with a £500 financial reward.
• Long-term service recognition vouchers (£75 after 5 years, £100 after 10 years, £150 after 15 years).
• Christmas bonus vouchers for all employees.
• Life insurance coverage.
• Annual staff awards with prizes of £400 and multiple winners.
• In-depth internal training opportunities including management development programmes.
• Paid day off on your birthday.
• Monthly free prize draw with three winners receiving £500 each, tax-free.
• Eligibility for Blue Light Card discounts.
• Reimbursement of Hormone Replacement Therapy prescription costs and free feminine hygiene products during shifts.
• Access to the Stream financial wellbeing app offering earnings tracking, savings with competitive interest rates, early wage access, retail discounts, and financial education.
• Minimum service periods apply for some benefits.

About Choice Care Group

Choice Care is a premier UK residential care provider serving individuals with learning disabilities, autism, and mental health conditions. With over thirty years in operation and some of the highest CQC ratings nationally, Choice Care offers care environments that feel like extended families. Each home fosters a close-knit community focusing on trust, unconditional care, and meaningful relationships, supporting residents to live confidently and enjoy fulfilling lives. Activities tailored to personal preferences, social events, outings, and holiday breaks are integral parts of every home.

Work Location Details

This position is based at Holly Lodge, a residential home located a fifteen-minute walk from Lymington town centre in the picturesque New Forest. Holly Lodge accommodates up to eleven individuals with moderate to severe learning difficulties and autism. The home features numerous communal leisure areas including a shared lounge and activities room. All bedrooms have en-suite bathrooms and are currently undergoing renovations. The property includes a large garden and a hidden smaller garden space. Residents engage in a variety of personalised and group activities such as arts and crafts as well as frequent excursions around the New Forest and local beaches. Holly Lodge operates 24/7 staffing and offers in-house positive behaviour support to enhance emotional and general wellbeing.