Disability Support Coordinator - Individualised Funding

The opportunity

Presbyterian Support Northern is seeking a Disability Support Coordinator to work with clients arranging disability support through Individualised Funding from the Ministry of Health. The role centres on strong communication, relationship building, and helping disabled people understand their funding and use it in ways that best support their needs.

This position may be based in Tauranga or Hamilton. The role involves travel across the region and into surrounding areas as required to support clients. A work-use vehicle will be provided to help you carry out the job.

What you will do

• Check claims to confirm they comply with purchasing rules and remain within budget.
• Make sure each client has goals in place and that these are connected to their support plan.
• Build and sustain productive working relationships with internal teams and outside stakeholders.
• Establish and keep up to date client records, home files, and other documentation systems.
• Assist clients and agents with paperwork and administrative tasks.
• Keep in contact with NASC, clients, and other relevant parties.

What you need

Suitable candidates will bring relevant experience or a tertiary qualification in disability, health, or business areas such as BSc Social Science, BCom, or registration as a health professional. You should be able to create support plans that help clients work toward their goals, and have a solid understanding of New Zealand employment law, health and safety, privacy, and tax legislation.

You will also need a good grasp of Individualised Funding and Enhanced Individualised Funding, especially how these models affect purchasing decisions. Strong written and verbal communication skills, confident presentation ability, sound technology skills, report writing capability, and good time management and prioritisation are all important. A full New Zealand driver licence is required, along with flexibility to travel when needed.

About the organisation

Presbyterian Support Northern is a not-for-profit organisation delivering health and social services across the region from Taupo to Whangarei. Its well-known services include Enliven, Family Works, Lifeline, and Shine.

The organisation is guided by a purpose of helping clients live better lives, and by values of Hope, Trust & Integrity, Compassion, Partnership, and Tangata Whenua. The Individualised Funding team supports disabled people and their whānau/family to manage home support services in a way that suits them, whether that means handling paperwork, payroll, or recruitment. The team works with a strong client focus and moves at each person’s pace.

Working here

The employer promotes an inclusive workplace and highlights its commitment through recognition such as being dementia friendly, DVFREE Tick Accredited, a member of Te Uru Tāngata Centre for Workplace Inclusion, and a member of the Pride Pledge.

Team members can access counselling and support through an Employee Assistance Programme, wellbeing resources for themselves and their families, discounts through the BOOST programme, referral rewards for successful introductions of friends or family, formal recognition from five years of service, KiwiSaver contributions on top of base salary, and the option to buy up to 10 extra days of annual leave each year.

Additional information

The role is full time and based onsite. A work vehicle is provided for job-related use only. Travel within the region and to surrounding areas is expected as part of the role.