Director of Wholesale Operations

About the Role

The Director of Wholesale Operations heads the daily management of Temple St. Clair's wholesale business segment, operating in close collaboration with departments including Sales, Logistics, Inventory, Production, Finance, and Marketing. Their role is pivotal in translating company strategy into effective execution, ensuring cohesive teamwork, streamlined processes, and consistent delivery to retail partners while safeguarding the Temple St. Clair brand's reputation.

Key Objectives

• Drive growth of the wholesale business while maintaining the brand's integrity.
• Implement the company's “Fewer, Finer” approach by enhancing wholesale distribution productivity and quality.
• Strengthen relationships with retail partners through strategic planning, execution excellence, and attentive service.
• Encourage interdepartmental collaboration between Sales, Logistics, Inventory, Production, Finance, and Marketing.

Main Responsibilities

Wholesale Leadership: Guide, mentor, and develop Sales Executives by setting clear goals, promoting open communication, and enforcing accountability through regular meetings, territory planning, and performance assessments.

Account Performance: Lead the planning and review processes for wholesale accounts. Collaborate with Sales, Logistics, and Inventory teams to assess account health and recommend strategies on proposal development, assortment planning, replenishment, return-to-vendor approaches, and growth possibilities. Formulate action plans focused on boosting account performance and sustainable growth.

Cross-Functional Collaboration: Work closely with the Director of Customer Logistics & Inventory to harmonize business objectives with operational execution involving proposal rollout, inventory allocation, memo handling, and wholesale support. Coordinate with Finance, Production, and Marketing to ensure consistent communication, aligned priorities, and prompt task completion.

Performance Metrics

• Increase wholesale revenue.
• Enhance sell-through rates.
• Decrease aged inventory levels.
• Improve account productivity.
• Develop and nurture the Sales Executive team.
• Promote effective cross-departmental collaboration.

Ideal Candidate Profile

The successful applicant is an organized and cooperative leader exhibiting sound business judgment and a proactive, hands-on work style. They possess a passion for developing talent, optimizing procedures, and cultivating robust relationships with retail partners. A clear communicator who fosters accountability and thrives in a dynamic luxury market environment is preferred.

Compensation

The position offers a base salary of $150,000 along with a bonus structure.