Director of Global Operations

Role overview

The Director of Global Operations will serve as a senior leader within AIS, reporting to the President and sitting on the executive leadership team. This position carries responsibility for a worldwide operations organization of 80 professionals, including seven direct reports.

Core areas of responsibility

• Oversee supply chain management activities across the business.
• Lead sales and operations planning (S&OP) to align demand, supply, and execution.
• Direct the customer onboarding process and ensure smooth transitions.
• Guide program management efforts across operational initiatives.
• Own the customer experience function and service quality outcomes.
• Shape integration planning and manufacturing strategy, including the operational footprint.
• Manage post-sale service, support, and logistics operations.
• Drive business process improvement and large-scale transformation efforts.

Candidate profile

Arrow is seeking a seasoned operations executive with 15 to 20 years of relevant experience at senior levels. The ideal background includes leading transformational initiatives in large multinational organizations and a strong grasp of the full supply chain, including the sales process.

Work arrangement

This role follows a hybrid schedule. On-site attendance is required on Tuesdays, Wednesdays, and Thursdays at the Panorama office location, while Mondays and Fridays are work-from-home days.

Compensation and benefits

The annual hiring range for this position is $163,800 to $281,875. Final pay may differ based on location, experience, education, and skill level. If applicable, the base pay and target incentive ratio will be confirmed at the offer stage.

• Medical, dental, and vision coverage
• 401(k) plan with company matching
• Paid time off
• HSA and HRA options
• Career growth opportunities
• Short-term and long-term disability coverage
• Additional benefits

Equal opportunity and application notes

The employer considers all applicants fairly and does not discriminate based on race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, or disability status. The posting represents an existing vacancy and is expected to remain open for at least five days, though it may stay live longer. Applicants may remove age-related details such as date of birth or school attendance and graduation dates from submitted materials without penalty.