Director, Business Intelligence and Operations

Overview

This is a senior leadership opportunity within a fast-growing healthcare organization working to broaden access to essential neurological care. The role sits at the crossroads of data, business operations, and strategy, with a strong focus on turning operational, clinical, and financial information into clear actions for leadership.

You will advise senior stakeholders, strengthen the analytics and reporting stack, and help drive data-informed execution across multiple teams. The position calls for close partnership with Finance, Clinical, IT, and Business Development groups to build scalable systems, improve visibility into critical metrics, and support both short-term operations and long-range planning. This is a highly visible remote role with meaningful influence on patient outcomes, operational effectiveness, and organizational growth.

Key Responsibilities

The primary mandate is to lead business intelligence and operational analytics for the Neurology business unit, enabling better decisions, stronger performance, and scalable expansion.

• Act as a trusted advisor to senior leaders by translating complex datasets into practical business recommendations.
• Build and continuously improve KPI dashboards, reporting solutions, and advanced analytics tools.
• Manage improvements to clinical payroll, compensation systems, and the supporting data structures to keep them accurate and scalable.
• Work with Finance on forecasting, budgeting, revenue monitoring, and operational review cycles.
• Find and resolve data integrity issues, reporting shortcomings, and process inefficiencies.
• Track and communicate core operational indicators such as provider readiness, implementation timelines, and service performance.
• Coordinate with IT, Data Warehouse, and Analytics teams to maintain consistent, accurate, and compliant data across platforms.
• Support Clinical Provisioning teams in improving scheduling workflows and automation within enterprise tools such as Salesforce.
• Create operational processes that scale and bring together financial, clinical, and pricing considerations.
• Lead, mentor, and develop direct reports while keeping team output aligned with business goals and standards.

Requirements

• A bachelor’s degree in Business Administration, Healthcare Administration, or a closely related discipline is required.
• At least 7 years of relevant experience in healthcare operations, business intelligence, or analytics leadership.
• Advanced Excel skills and strong hands-on experience with data visualization tools.
• Exposure to electronic health records (EHR) and clinical data environments.
• Ability to interpret complex data and present it as clear, executive-ready narratives.
• Solid understanding of healthcare operations, clinical workflows, and regulatory considerations.
• Strong organizational and time-management abilities with the capacity to juggle several priorities at once.
• Excellent communication and relationship-building skills for working across clinical, technical, and business teams.
• Background in people leadership, including coaching, performance management, and team development.
• Comfort working independently while contributing effectively in a collaborative, cross-functional setting.
• Preferred experience with Salesforce, data warehousing solutions, and healthcare analytics platforms.
• Must be comfortable working in a fully remote, high-growth organization.

Perks and Benefits

• Fully remote work arrangement.
• Medical, dental, and vision coverage.
• 401(k) retirement savings plan.
• Flexible vacation time and wellness days.
• The chance to influence patient access and healthcare delivery at scale.
• A collaborative culture that emphasizes ownership, results, and innovation.
• Exposure to advanced healthcare analytics and nationwide operations.
• A leadership position with substantial strategic influence across business units.

Additional Information

This position is posted on behalf of a partner company, which handles applications and all next-step communication. The hiring process includes AI-assisted matching to help prioritize candidates against the role’s core requirements. Shortlisted candidates are forwarded to the hiring company, which makes the final hiring decisions and manages interviews or assessments. The employer also notes that applicant data may be processed to evaluate candidacy and share relevant information with the hiring organization, and that automated tools may support parts of review and screening. Candidates can request more information about data handling and may exercise applicable privacy rights.

The role is based in the United States and is offered in a fully remote setup.