Digital Platforms Specialist

Role overview

Northwestern University in Qatar’s Marketing department is looking for a meticulous and team-oriented Digital Platforms Specialist to help run and improve the institution’s online presence on a daily basis. In this role, you will support website upkeep, content publishing, light visual and multimedia updates, and digital storytelling efforts while working closely with internal teams. The position suits someone who is practical, technically comfortable, and able to help deliver a smooth and consistent user experience across digital channels.

Key responsibilities

• Keep website and digital platform content current by coordinating updates with internal stakeholders.
• Prepare, format, and publish approved text, imagery, and other materials through the content management system.
• Help produce and edit web and social media content, including short-form copy, captions, and simple storytelling assets.
• Carry out basic graphic and multimedia edits for websites and digital channels while adhering to brand standards.
• Check website performance and assist with fixing routine issues related to content, formatting, and user experience.
• Support recurring CMS maintenance, content audits, and quality-control checks to preserve accuracy and consistency.
• Contribute to basic SEO, accessibility, and analytics work, and help compile straightforward performance summaries when needed.
• Partner with content, communications, design, and technical colleagues on digital initiatives and campaigns.

Team collaboration

• Help build a cooperative and encouraging team environment.
• Take part in regular meetings and workshops.
• Maintain documentation and shared reference materials to support knowledge sharing and continuity.

Other duties

Additional responsibilities may be assigned by the Assistant Dean and other senior leaders as required.

Qualifications

• A bachelor’s degree in Web Development, Digital Media, Communications, Information Technology, or a related discipline, or equivalent professional experience.
• Some hands-on experience supporting websites, digital content management, or related communications platforms.
• Practical working knowledge of content management systems such as WordPress, Drupal, or comparable tools.
• Basic HTML and CSS skills, with JavaScript familiarity considered an advantage.
• Ability to produce and edit basic digital content and visual assets using common design tools.
• Understanding of web accessibility, SEO, and digital analytics fundamentals.
• Strong attention to detail, good organization, and solid written communication skills.
• Capability to juggle multiple priorities, follow established processes, and collaborate effectively with cross-functional teams.

Preferred experience

• Background working with editorial calendars, website updates, or routine publishing processes.
• Exposure to Google Analytics or similar reporting platforms.
• Basic graphic creation or image-resizing experience for digital channels.
• Experience in higher education, nonprofit, or mission-driven communications settings.

Compensation

The expected annual salary range for this position is USD 65,120 to USD 83,950. Final offers will depend on the candidate’s experience, education, and internal equity at Northwestern University.

Equal opportunity and accommodations

Northwestern University is an equal opportunity employer and does not discriminate based on protected characteristics, including disability and veteran status. Applicants who need an accommodation during the application or hiring process should contact the Office of Civil Rights and Title IX Compliance.