Deputy Manager - Student Records and Graduation

Role Overview

Seeking a detail-oriented and driven professional to oversee student records management, encompassing student status, personal particulars, and academic documentation such as diploma certificates and transcripts. This position also involves managing processes related to student data including deferment, withdrawal, and dismissal, alongside playing a critical role in coordinating Republic Polytechnic's graduation events.

Key Responsibilities

• Administer updates and changes to both academic and non-academic student records, ensuring user-friendly, policy-compliant procedures enhanced through process optimization and digital tools.
• Maintain and update comprehensive documentation for all relevant processes.
• Lead the planning, coordination, and execution of graduation ceremonies, including procurement, event logistics, registration for graduands, management of seating and tickets, on-stage ceremony proceedings, and name displays.
• Oversee the performance of current systems to ensure they meet business needs, contribute to defining requirements for new systems or enhancements, and conduct User Acceptance Testing when required.
• Accurately prepare and submit data reports for both internal stakeholders and external entities within designated timelines.

Candidate Profile

• Self-driven and highly resourceful individual capable of independent work and effective collaboration within a team.
• Prior experience in process-oriented roles involving systems, preferably within the education sector.
• Exceptional accuracy in managing data and reporting.
• Strong analytical, critical thinking, planning, and organizational abilities.
• Proficient in Microsoft Office, Microsoft 365, and familiar with digital automation tools such as SharePoint, Power Automate, and Robotic Process Automation (RPA).