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Debt Recovery Agent
Sinzer Solutions Private Limited
Hyderabad, Telangana, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 15,000 – INR 24,000 / month
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Education
- 10th pass
- Resume
- Required to apply
Where you'll work
Job description
About Sinzer Solutions Pvt Ltd
Sinzer Solutions Private Limited is an established and expanding firm operating within the financial services and debt recovery industry. The company emphasizes transparency, client satisfaction, and ethical business conduct. We are seeking committed Debt Recovery Agents to join our workforce and play a vital role in our company’s success.
Role Responsibilities
- Reach out to customers using phone calls, SMS, WhatsApp, or personal visits to address overdue payment issues.
- Clearly and respectfully communicate details regarding outstanding payments.
- Negotiate payment settlements and installment plans in alignment with organizational policies.
- Keep precise records of customer interactions, agreements, and payment updates.
- Monitor and follow up on missed payment promises and accounts with significant outstanding balances.
- Ensure that all collection processes comply with legal and company regulations.
- Meet specified collection targets on daily, weekly, and monthly bases.
- Prepare and submit recovery reports promptly to supervisors or management.
Skills and Qualifications
- Educational qualification: minimum 10th grade pass; intermediate or graduate candidates also welcome.
- Previous experience in collections or recovery is preferred but freshers may apply.
- Excellent communication and negotiation abilities are crucial.
- Capability to work efficiently under pressure and achieve targets.
- Familiarity with smartphones and customer relationship management applications.
- Professional attitude with patience and focus on customer service.
Core Competencies
- Strong negotiation and persuasion skills.
- Effective customer relationship management.
- Problem-solving aptitude.
- Goal-oriented mindset.
- Excellent time management.
- Awareness of compliance requirements.
Compensation and Benefits
- Competitive monthly salary range between 15000 and 24000 INR plus appealing incentives.
- Opportunities for career development and advancement.
- Training programs and professional skill enhancement.
- Collaborative work culture and supportive team environment.