Debt Collector

About Credital

Credital sha is a joint stock company registered with the National Business Center in Albania. It operates as a financial institution specializing in microcredit activities, offering advisory services related to lending, and acquiring microcredit portfolio loans with delays.

Job Duties

• Review overdue accounts and payments, contacting clients to remind them and recover outstanding amounts.
• Devise action plans to recover debts efficiently.
• Locate and communicate with debtors using various methods to inform them of overdue obligations.
• Negotiate settlements and payment plans.
• Serve as a liaison between account investigators, paralegals, and attorneys.
• Address clients' queries and concerns promptly.
• Ensure achievement of monthly, quarterly, and annual collection targets.
• Perform any reasonable duties related to the job responsibilities as required.

Qualifications

• Minimum of 1 year prior experience in a relevant field.
• Experience in negotiations with persuasive communication skills.
• Patience and strong management capabilities.
• Strong communication, problem-solving, analytical, and judgment skills.
• Able to work independently while adapting to a fast-paced and constantly changing environment.
• Proficiency in MS Office and database usage.

Benefits and Working Conditions

• Basic salary plus commission percentage.
• Work days: Monday through Friday.
• Working hours: 08:30 to 17:00.