Data Entry Clerk

Overview

Are you interested in a frontline customer service role that offers comprehensive paid training? Do you have a genuine passion for delivering exceptional service, simplifying complex information, or are you eager to develop those skills? This non-sales call center position could be your ideal career stepping stone.

Key Responsibilities

• Request and update demographic details for health plan members to verify or continue their health coverage eligibility.
• Handle incoming and returned mail efficiently.
• Examine weekly reports related to participants.
• Prepare and dispatch enrollment packets to new members.
• Manage orders for participant ID cards.

Candidate Profile

• Highly organized with the ability to manage multiple tasks and set priorities effectively.
• Strong communicator both verbally and in writing, with excellent interpersonal skills.
• Customer-service oriented, committed to delivering quality service as you would expect to receive.
• Detail-focused and skilled in problem-solving with accuracy.
• Comfortable with technology, possessing fundamental skills in Microsoft Excel and Word.

About Northwest Administrators, Inc.

Northwest Administrators, Inc. is a leading third-party administrator specializing in employee benefit programs. We manage one of the nation's largest multi-employer pension plans alongside numerous health and welfare plans. Our employees enjoy abundant training and growth opportunities, supported by a competitive benefits package.

Compensation and Benefits

• Union scale salary starting at $19.88 per hour with semiannual raises up to $26.29 per hour.
• Comprehensive medical, dental, vision, and prescription drug benefits.
• Employer-funded Defined Benefit Pension plan.
• Paid time off includes up to 8.6 days of leave and 10 paid holidays annually.
• A collaborative work setting promoting strong team cohesion and work-life balance.

Equal Opportunity Employer Statement

Northwest Administrators, Inc. is committed to fair employment practices. Hiring decisions are grounded solely on job qualifications and business needs without discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, citizenship, genetic information, or any protected characteristic under relevant laws. Reasonable accommodations are available for applicants with disabilities during the hiring process. Contact Human Resources for assistance.