Customer Support Executive
Silent Infotech Private Limited
Ahmedabad, Gujarat, India · Full Time
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- Experience
- 3+ yrs
- Salary
- INR 15,000 – INR 35,000 / month
- Openings
- 1
- Posted
- 55 minutes ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Overview
Silent Infotech Private Limited is seeking a motivated and customer-oriented Customer Support Executive to join their team onsite in Gandhinagar, Gujarat. The role involves delivering outstanding customer service by efficiently addressing inquiries and issues through various communication channels.
Responsibilities
- Manage customer inquiries via calls, emails, and follow-ups to provide timely and professional assistance.
- Resolve customer problems effectively and maintain strong relationships.
- Collaborate with internal departments to ensure smooth operations and customer satisfaction.
Qualifications
- Minimum of 3 years experience in customer support or a related field.
- Excellent verbal and written English communication skills are essential.
- Strong interpersonal abilities and problem-solving mindset.
- Customer-focused approach with a positive and proactive attitude.
Preferred Skills
- Experience dealing with both domestic and international clientele.
- Familiarity with CRM or customer support management systems.
- Competency in multitasking and handling multiple priorities efficiently.
Additional Information
The position offers a professional environment conducive to growth and successful customer interaction.
Compensation
Monthly salary range is INR 15,000 to 35,000.