Customer Support Executive – US Process (Night Shift)

About the Company

We are an expanding international process company focused on delivering high-quality US customer support services. We offer a professional setting, opportunities for career advancement, and a stable foundation to establish your career within the international BPO sector.

Job Details

• Employment Type: Full-time
• Shift Timing: Night Shift
• Working Days: 5 days per week
• Location: Noida Sector 62, Delhi-NCR
• Salary: Competitive industry standards plus attractive incentives
• Language: Proficiency in spoken Telugu is mandatory; confident communication in both Telugu and English is required

Role Description

We are seeking motivated individuals with strong communication capabilities to join our US-based customer support team. Applications are open for both fresh graduates and experienced candidates.

Key Responsibilities

• Handle customer inquiries with professionalism
• Offer support to US clients through calls, chat, and email channels
• Communicate effectively in Telugu and English as necessary
• Address and resolve customer issues promptly and politely
• Maintain precise and updated customer information
• Ensure an outstanding customer service delivery

Essential Requirements

• Fluent in spoken Telugu is essential
• Good command over English communication
• Basic computer proficiency
• Ability and readiness to work during night hours
• Positive mindset and eagerness to learn
• Freshers are welcome to apply

Benefits and Opportunities

• Attractive incentive schemes
• Prospects for career growth within the company
• Supportive and professional work atmosphere
• Comprehensive training and onboarding process