Customer Support Executive
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 12,000 – INR 15,000 / month
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Open to fresh graduates who have effective communication skills and a readiness to work in customer support roles.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
Join Equinox Labs as a Customer Support Executive based in Mumbai, Maharashtra. This position involves direct interaction with clients and internal teams to ensure smooth communication and excellent customer service.
Key Responsibilities
- Coordinate with clients to schedule sample collections efficiently.
- Maintain and update databases accurately.
- Follow up with internal teams and client management to promptly address and resolve customer concerns.
- Engage with customers across various communication channels including phone and email, ensuring prompt handling of their valid issues.
Candidate Profile
We invite applications from fresh graduates possessing strong communication skills and a keen willingness to learn.