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Customer Support Executive
Trustbrick Realty Fintech Private Limited
Hyderabad, Telangana, India · Full Time
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- Experience
- Up to 3 yrs
- Salary
- INR 15,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 8 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Join Trustbrick Realty Fintech Private Limited as a Customer Support Executive based in Hyderabad. We are eager to welcome a driven individual passionate about assisting customers and efficiently resolving their concerns, contributing to our expanding team and future talent pool.
Responsibilities
- Respond to customer inquiries through various channels including calls, emails, chats, and support tickets promptly and professionally.
- Effectively troubleshoot and resolve customer problems ensuring high levels of satisfaction.
- Keep detailed and accurate records of all customer interactions and necessary follow-ups.
- Work with internal departments to escalate and address complex customer issues.
- Provide clear and helpful information regarding our products or services to customers.
Requirements
- Demonstrable prior experience in customer support or related positions.
- Strong verbal and written communication skills.
- Proficient in managing multiple tasks and solving problems efficiently.
- Ability to engage with customers patiently and empathetically.
- Familiarity with CRM systems is advantageous.
Additional Details
- Work schedule involves rotational shifts.
- Opportunity to develop professionally in a fast-moving, supportive environment.