Customer Support Executive

Teleperformance

Bengaluru, Karnataka, India · Full Time

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Experience: Any
Salary: INR 16,000 – INR 20,000 / month
Openings: 1
Posted: 5 hours ago

Work mode: In office
Resume: Required to apply

Where you'll work

Job description

Job Overview

Join our team as a Customer Support Executive at Teleperformance in Bengaluru, Karnataka. This full-time role requires engaging with assigned customers following structured contact procedures to provide outstanding digital banking support.

Key Responsibilities

Communicate effectively with assigned customers in line with predetermined contact guidelines.
Ensure the delivery of a superior digital banking experience by understanding customer needs.
Assess customer requirements and suggest appropriate banking products accordingly.
Manage both inbound and outbound calls, maintaining high-quality service standards.
Promptly address and resolve customer inquiries within specified timeframes.

Compensation

The position offers a monthly salary ranging from 16000 to 20000 INR.

Skills

Communication Skills Customer Service Phone Etiquette Problem Resolution Digital banking knowledge